Courtyard Austin South - Front Desk Manager OEM

Courtyard Austin South - Front Desk Manager OEM Address 4533 South Ih 35 Frontage Rd, Austin, TX, 78744

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly.

If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!

• Customer Service Orientation:
  Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
• Leadership and Supervisory
  
  Skills:
  
  Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Problem-Solving Ability:
  Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
• Communication
  
  Skills:
  
  Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen:
  Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.

• 5+ years of progressive experience in a hotel or related field with supervisory experience
• 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver's license from the applicable state.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Located just five miles from the Austin-Bergstrom Airport, Circuit of the Americas, and Downtown Austin, the Courtyard Austin South hotel is one of the most convenient South Austin hotels. For greater productivity, our lobby provides individual media pods, free WiFi and access to the latest news, traffic and weather via an interactive GoBoard®. Our onsite Bistro offers healthy breakfast items, Starbucks, and evening cocktails with our dinner menu.

Guests can relax in our modern hotel rooms with flat-screen TVs, plush Marriott bedding, free WiFi and ergonomic work spaces. We’re a top choice among South Austin hotels for our high-tech amenities, onsite food and beverage options and convenient location.