Housekeeping Office Coordinator

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown—on the banks of Lady Bird Lake, the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award‑winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq.

ft. (1,591 m2) of event space, we remain one of Austin’s first and longest‑standing luxury hotels. Guests come for our legendary service and well‑appointed accommodations and then return for our exciting seasonal activations and ever‑evolving food and beverage offerings.

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why. Four Seasons Hotel Austin is seeking a Housekeeping Office Coordinator with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.

A resort‑like haven just steps from Austin’s central business and entertainment districts, Four Seasons Hotel Austin boasts an unrivalled setting on the banks of Lady Bird Lake. With 291 newly renovated contemporary and spacious guest rooms and luxury suites, a top rated restaurant, TRIO, and a luxury spa; you’ll be eager to call Four Seasons Hotel Austin your home.

BASIC

PURPOSE:

The Housekeeping Office Coordinator is a vital position in the department. This position manages all incoming calls from guests and Housekeeping staff; including service requests, special items, deliveries, request for assistance, call outs from staff and room status information. Bi‑lingual Spanish is required. Must have excellent phone skills, strong computer skills, ability to work efficiently in an active environment and communicate clearly with guests, employees and managers.

Flexibility to work evenings, weekends and holidays.

This position does require authorization to work in the United States.

• Complimentary stays at Four Seasons worldwide
• Holiday, vacation, and sick pay
• Free employee meals prepared by the Four Seasons Culinary Team
• Discounted parking options for employees
• Medical, dental, and vision insurance
• 401k participation with a company matching program

Referrals increase your chances of interviewing at Four Seasons Hotels and Resorts by 2x

Not Applicable

Full‑time

Customer Service

Travel Arrangements and Hospitality

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. 

Austin, TX $66,200.00-$93,750.00