Front Office Agent

Join to apply for the Front Office Agent - Full-time role at Miraval Resorts & Spas

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being? Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance. If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Front Office Host - Full-Time.

• Guest registration process and departure process.
• Communication of hotel services and promotions.
• Assist in all aspects of guest arrival and departure experience including luggage assistance, luggage delivery, valet parking, and property tours.
• Process forms of payment.
• Respond to guest inquiries.
• Act as the face of Miraval Austin as a member of our Front Office team.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must have schedule flexibility, to include weekends and holidays.
• Previous hospitality experience preferred but not required.
• Valid Driver's License due to frequently driving hotel and/or guest vehicles.
• Ability to lift, push, pull moderate weight up to 75 lbs.

• iAm Days (paid 8 hours, twice per year).
• Up to $1000 in Wellbeing or Tuition Reimbursement.
• Discounted and Complimentary Hyatt Hotel nights.
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment.
• 401K with company match.
• Generous Paid Time Off program.
• Paid Family Bonding Time and Adoption Assistance.
• Complimentary daily colleague meals.
• Employee Stock Purchase Plan.
• Access to resort facilities including spa services, programs, hiking trails and fitness center.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.