Spa Manager

Spa Manager

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Barton Creek Resort & Spa’s success is due to its dedicated, intelligent and self‑motivated family of associates who work together to maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence encouraged, this is the place for you.

Omni Hotels & Resorts is seeking a Spa Manager for Barton Creek Resort & Spa. Ranked among the best resorts in Texas – Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World’s Best Awards 2024 – the resort offers a dynamic and exciting work environment, comprehensive training, and a culture of respect, gratitude, and empowerment.

The Spa Manager supports and assists the Spa Director in operating the spa, taking direct responsibility for guest services, locker rooms, facility and inventory operations, booking and scheduling services, and leading the spa team to maximize guest satisfaction, standards, and profit.

• Assist with day-to-day spa operations.
• Provide leadership to achieve business goals and objectives under the Spa Director.
• Interact with guests to ensure optimum service and translate feedback into improvements.
• Respond to employee and guest needs with concern and urgency.
• Adjust provider schedules and resolve Resort Suite issues.
• Develop and implement business strategies, policies, and procedures aligned with company goals.
• Adhere to standard policies and procedures.
• Maintain a professional and cordial atmosphere, ensuring guest and employee satisfaction.
• Communicate clearly across departments and levels.
• Support team-building and training initiatives.
• Manage staff hiring, performance reviews, and coaching.
• Maintain and troubleshoot the spa booking system.
• Prepare accurate payroll data.
• Participate in scheduling, budgeting, and conflict resolution.
• Ensure compliance with Omni standards of appearance, cleanliness, and service.
• Attend annual trade shows and stay current on industry trends.
• Maintain confidentiality of client and spa business data.
• Perform other duties as directed by the Spa Director.

• Fluent in English.
• Minimum 2 years of spa management experience (strongly preferred).
• CPR and First Aid certification (desired).
• Ability to interact professionally under pressure.
• Physical capacity to bend, stoop, lift moderate weight.
• Flexible with work schedule, including weekends and holidays.

Must be flexible and able to work weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available
using the following links: EEOC is the Law Poster and the OFCCP's Pay Transparency Nondiscrimination policy statement.
If special assistance is needed to apply, email applica