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Guest Experience Lead — Front Desk Supervisor

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Hei Hotels Inc.
Full Time position
Listed on 2026-10-08
Job specializations:
  • Hospitality / Hotel / Catering
  • Customer Service/HelpDesk
Job Description & How to Apply Below

HEI Hotels and Resorts seeks a Front Desk Supervisor for the Doubletree Austin, on-site in Austin, TX. You will support the Front Office Manager to ensure smooth check-in/check-out, guest satisfaction, and adherence to brand standards.

The role requires strong customer service, clear communication, and ability to resolve conflicts. You will supervise front desk staff, manage registrations, and handle routine financial tasks with accuracy and professionalism.

We are currently recruiting a Guest Experience Lead — Front Desk Supervisor for our team in Austin, TX, United States.

The Guest Experience Lead — Front Desk Supervisor position in the Management & Operations, Other field is open for applications.

We have an opening for a Guest Experience Lead — Front Desk Supervisor in Austin, TX, United States within Management & Operations, Other.

This role, Guest Experience Lead — Front Desk Supervisor at Hei Hotels Inc., could be your next career step.

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