Night Auditor - AT&T Hotel and Conference Center

We are hiring immediately for a full time Night Auditor – AT&T Hotel and Conference Center position.

Location:

AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705.

Note:

online applications accepted only.

Schedule:

Full time schedule. Days may vary; night shift. Further details upon interview.

Perks:
Discounted parking, cap metro card, and meals during shift!

Internal Employee Referral Bonus Available

Fixed Pay Rate: $19.00 per hour.

Flik Hospitality Group

• We are hiring immediately for a full time Night Auditor – AT&T Hotel and Conference Center position.
• Location:
  
  AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705.
  
  Note:
  
  online applications accepted only.
• Schedule:
  
  Full time schedule. Days may vary; night shift. Further details upon interview.
• Requirement:
  Previous front desk experience preferred.
• Perks:
  Discounted parking, cap metro card, and meals during shift!
• Internal Employee Referral Bonus Available
• Fixed Pay Rate: $19.00 per hour.

Free meals, uniforms and laundering service available at select locations.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Checks guests in and/or out of the hotel on the overnight shift. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.

• Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.
• Performs the nightly audit process balancing all hotel transactions and rolling the property from one business day to the next
• Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
• Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
• Balances and drops receipts according to accounting specifications.
• Provides guests with information about the facility, services, and amenities.
• Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
• Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
• Fields and resolves guest complaints or elevate for resolution to appropriate department.
• Assists guests in emergency situations.
• Maintains adequate supplies and functional equipment at the Front Desk.
• Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
• Acts as Manager on Duty in absence of a manager
• Perform other duties as assigned.

Both full-time and part-time positions offer the following benefits to associates:
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace,…