Executive Meeting Manager

About UsThe beautiful Doubletree by Hilton Austin will turn 40 years old this year, but with a new renovation, she is looking better than ever. The charming property, with its Spanish Colonial design and contemporary decor, makes it a great place for guests and associates looking for an upscale work experience. We pride ourselves and creating a fun, but professional work environment with a culture of recognition, support, and respect.

For many years we have maintained excellent associate feedback ratings and over 20% of our team members have 10 or more years with us. Managed by HEI Hospitality, we offer an exceptional benefit package including a robust and flexible paid time off plan available to you after only 90 days. We have a choice of 4 prominent healthcare plans with options to meet anyone’s needs and are available to you the first of the month after you start.

We maintain an industry-leading 401K plan with a generous employer match of 4% on every 5% you contribute with no vesting period. Contact us soon to join our hotel family!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes Overview The  Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Essential Duties and Responsibilities An understanding of both monthly forecasting and the annual budget process.

Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.

Optimize room rental charges.

Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.

Actively participate in industry related organizations (NACE, MPI).Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.

Comfortable with hotel site inspections and client presentations.

Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.

Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.

Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.

Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.

Excellent knowledge of computers, specifically Delphi, Word, and Excel.

Monitor group room blocks and pick up, generate detailed resumes for the operating departments.

Ability to work with outside vendors to ensure client satisfaction for all events/groups.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job-related duties as assigned.

Qualifications and Skills Prior experience in the field of hospitality with specific experience in catering sales is essential.
1+ year within the Hospitality Industry required.

Must have experience at a similar size and quality hotel.

Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.

Knowledge of sales skills, revenue management, training, and motivation of peers.

Knowledge of hotel features, benefits, and competing hotels within the market.

Ability to execute appropriate action plans.

Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance…