Senior Manager - HR Field Operations - Lifestyle; Austin, TX

Senior Manager - HR Field Operations - Lifestyle (Based in Austin, TX)

The Opportunity

At Hyatt, our ambition is bold: to be the most responsive, most innovative, and best-performing company in hospitality. Within that vision, The Lifestyle Group stands apart—anchored in design that resonates, cultural relevance that inspires, and guest experiences that cannot be found anywhere else.

Organization - Hyatt Corporate Office

Summary

We are looking for a passionate Senior Manager, HR Field Operations, to join our Americas Human Resources team, based at our Austin Lifestyle Creative Hub. In this role, you will be more than an HR partner—you will be an architect of culture, supporting leaders and teams across our Lifestyle portfolio to deliver on our promise of distinctive, high-performing hospitality. In this role, it is not just about HR operations—it’s about activating brand through people.

You will serve as a strategic partner to Field Operations and property HR leaders, ensuring that each hotel’s culture is rooted in care and aligned with its brand DNA. You’ll be part of a team that is passionate about diversity, equity, and inclusion, and committed to nurturing curiosity and new skills.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and Guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world.

Why Now?

This is an exciting time to be  are growing rapidly and are looking for passionate changemakers to be part of our journey.

How We Care For Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This reflects our commitment to an inclusive, empathetic, and respectful culture.

We’re proud to offer exceptional corporate benefits, which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401(k) with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well‑being. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

In this role, you’ll collaborate closely with The Lifestyle Group (TLG) leadership, VPs and AVPs of Field Operations, and colleagues across the Americas HR and Operations teams. You will help strengthen performance, foster accountability, and nurture cultures that elevate both colleague and guest experiences.

Key Responsibilities

• Brand‑Driven People Strategy:
  Partner with Field Operations leadership and regional teams to embed people strategy into business strategy—ensuring each hotel’s HR approach reflects the unique ethos of its brand.
• Culture as a Differentiator:
  Champion the creation and sustainment of vibrant, care‑based cultures that are locally authentic and brand‑guided.
• Compliance & Accountability:
  Support property HR leaders in maintaining rigorous compliance standards.
• Strategic Alignment:
  Work closely with the Americas HR Regional team to drive adoption of regional and global HR strategies.
• Data‑Driven Insights:
  Collaborate with the RVP of HR and Americas HR Support Teams to identify trends and leverage data to mitigate risk and enhance the colleague experience.
• Colleague Advocacy & Resolution:
  Lead or support complex colleague relations matters, including investigations and escalations.
• Talent Development:
  Identify and nurture high‑potential HR talent across the Lifestyle portfolio.
• GM Performance &…