Senior Director, Human Resources Center of Excellence; COE

Austin Community College

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Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment.

- AR 4.0300.01

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Senior Director, Human Resources Center of Excellence (COE)

Works closely with the Vice Chancellor of Human Resources to leadthe Human Resources Center of Excellence and advance operational excellence, compensation and classification, workforce analytics,position management, organizational effectiveness, workforce planning, HR governance, service delivery, and continuous improvement.

Serves as a senior Human Resources leader responsible for building sustainable systems, processes, insights, and organizational capability that strengthen HR effectiveness, employee and manager experience, leadership decision-making, and Austin Community College's mission, Theory of Change, and strategic priorities.

Reports to the Vice Chancellor of Human Resources and collaborates extensively with Human Resources leadership, executive leaders, Finance and Budget, Information Technology, and College stakeholders.

Supervises assigned managers, analysts, coordinators, specialists, and subject matter experts. Responsible for hiring, coaching, development, performance management, and fostering a culture of accountability, compassion, collaboration, learning, and continuous improvement.

May represent the Vice Chancellor on designated Human Resources and institutional matters within delegated authority.

• Leads the Human Resources Center of Excellence and establishesclear ownership, governance, operating practices, service expectations, controls, and measures of effectiveness.
• Leads continuous improvement of HR operations, workflows,policies, procedures, service delivery, and employee and manager experience.
• Provides leadership for compensation and classificationgovernance, including job architecture, job evaluation and classification, pay structures, market analysis, placementpractices, reclassification, and related policies and processes.
• Advises the Vice Chancellor and College leaders on complexcompensation, classification, staffing, organizational structure,and workforce matters.
• Leads Position Management and related workforce governance,including position creation and modification, organizational changes, position alignment, FTE considerations, supervisoryorganizations, and related Workday processes.
• Connects compensation, classification, Position Management, workforce planning, organizational design, and staffing strategy tosupport consistent and sustainable workforce decisions.
• Partners with Human Resources Business Partners, Finance and Budget, HR systems staff, and other stakeholders to strengthenprocess clarity, decision rights, data integrity, and organizational accountability.
• Identifies recurring issues, operational friction, and unnecessary complexity and leads improvements that address root causes rather than repeated workarounds.