Client Success Analyst

As the #1 app focused on everyday workers, Job Get is redefining the future of hiring. Founded in 2019, Job Get began as the only mobile-first hiring platform for everyday workers. Since then, we’ve grown by joining forces with Snagajob, the largest hourly job board in the U.S., followed by Seasoned, the leading platform for restaurant hiring, and most recently Ripple Match, the leading platform for early career hiring.

Each acquisition has brought Job Get closer to the frontline, making the platform faster, smarter, and more effective.

While most platforms chase volume, Job Get is laying the foundation for a new kind of hiring infrastructure focused on precision, speed, and real outcomes. Our AI-powered engine learns, adapts, and improves continuously. Employers don’t just get candidates, they get hires. Workers don’t just search, they get matched. The result is a more efficient hiring process with less friction and better results.

We serve a diverse range of industries, from food service and customer support to healthcare, logistics, and manufacturing. With access to over 100 million job seekers, our platform leverages cutting-edge AI to match qualified, role-ready candidates, automating key parts of the hiring process for faster decisions and better outcomes. By combining scale with precision, we’re transforming how businesses hire and how people find meaningful work.

Our mission is simple: to help everyday workers thrive by providing accessible, frictionless hiring solutions that deliver real results. Join us as we continue to build the future of work for the millions of people who power our world every day.

Learn more about our culture here.

We’ve designed our values to be more than just buzzwords; they’re things we can do. We hope that our culture reflects our values by our commitment to living them every day.

Make a difference every day

• Teamwork
  - We make time to help colleagues across Job Get succeed.
• Excellence
  - We set ambitious targets, put in extraordinary effort, and persevere until we have accomplished — or exceeded — our goals.
• Innovation
  - We’re a team of creative, outside-the-box thinkers who thrive in a continuously evolving environment. To us, innovation is about questioning the status quo and always striving to do things better.

Have Unwavering grit

• Resilience
  - By remaining resilient and adaptable, we grow stronger as individuals and as an organization.
• Accountability
  - We operate with an ownership mentality where everyone feels a sense of responsibility to make us better and always act in the best interest of Job Get.
• Speed
  - We make decisions fast and execute them even faster. Bias for speed is one of our core strengths and a key advantage over our competitors.

Grow through curiosity & kindness

• Respect
  - We treat each other with mutual respect, kindness, and celebrate our differences.
• Learning
  - We ask questions and seek to understand by being genuinely curious & communicative.
• Culture
  - We believe that each of us is responsible for our culture. It requires self-discipline and the drive to contribute to something greater than ourselves.

As our Customer Success Advisor you’ll be a part of the Agency team. In this role, you will be focused on supporting and growing our Agency Clients in partnership with Agency Account Executives. Ultimately, this role is the quarterback for the client book and is responsible for being the “glue” between clients and internal teams. Sophisticated analytical skills are required as you will be interpreting data from a variety of sources and synthesizing that information into clear messaging and recommendations for multiple stakeholders.

Collaboration skills, outstanding written and verbal communication, and the ability…