Human Resources Generalist

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PROFSNAL STAFF-EXMPT Austin, TX, US

GENERAL DESCRIPTION:

The HR Generalist serves as the primary day-to-day Human Resources resource for McCoy Rockford employees and managers across the Austin and San Antonio (Rio Grande) markets. This is an in-office role based in Austin or San Antonio.

This hands-on role independently supports HR operations across Austin and San Antonio in recruiting, onboarding, time and attendance management, and commission processing, employee communications, HR systems, invoice reconciliation, compliance, employee relations, benefits administration, audit readiness, and general employee support. The position maintains a strong local presence while partnering closely with the broader HR team and escalating higher-risk employee relations, leave, investigation, accommodation, compensation, policy, or strategic matters to senior HR or leadership.

The role also serves as a trained backup for semi-monthly and biweekly payroll processing and helps maintain accurate records, strong internal controls, and year-round compliance readiness.

DUTIES AND RESPONSIBILITIES:

HR Support

• Serve as the primary day-to-day HR resource for Austin and San Antonio employees and managers, providing timely guidance on routine HR processes, benefits, payroll, policies, onboarding, and employee resources.
• Partner with HR leadership to ensure consistent administration of policies and programs and elevate employee concerns, workplace trends, or higher-risk matters as appropriate.
• Support regional leaders with routine HR administration while maintaining a visible, accessible HR presence.
• Travel regularly between Austin and San Antonio and to other Company locations as business needs require.
• Lead full-cycle recruiting for assigned positions, including job postings, sourcing, resume review, candidate screening, interview coordination, and candidate communication.
• Partner with hiring managers to understand position requirements, candidate profiles, and business needs; prepare candidate summaries and recommendations.
• Coordinate offers, background checks, drug testing, reference checks, and other pre-employment requirements.
• Maintain recruiting documentation and track open roles, candidate pipelines, and hiring activity.

Onboarding & Employee Lifecycle Administration

• Coordinate onboarding from accepted offer through completion of HR, payroll, IT, policy, compliance, and training requirements, including a successful team onboarding plan.
• Partner with managers, IT, Payroll, Facilities, and other departments to ensure new hires are prepared for day one and complete required acknowledgements and training.
• Support new-hire surveys and 30- and 90-day check-ins; follow up on incomplete onboarding requirements.
• Process employee lifecycle changes and offboarding activities in coordination with HR leadership while maintaining accurate employee records.

Commission & Payroll Administration

• Serve as a trained backup for semi-monthly and biweekly payroll processing and maintain working knowledge of payroll schedules, controls, deadlines, and approvals.
• Review employee changes, compensation, deductions, time records, commissions, and other payroll inputs; conduct pre- and post-payroll reviews and reconciliation.
• Provide payroll coverage when the primary processor is unavailable and assist employees with routine payroll questions.
• Maintain confidentiality and appropriate controls for payroll, compensation, banking, and other sensitive data.
• Coordinate, document, review, and process commission information received from Sales, Finance, Accounting, and business leaders.
• Maintain commission schedules, calculations, approvals, and historical records; resolve missing or inconsistent information before payroll processing.
• Assist employees and managers with routine commission questions and partner cross-functionally to improve accuracy and reduce manual errors.
• Maintain commission documentation in an audit-ready format.

Benefits Administration & Invoice Reconciliation & Payment Support

• Serve as a first point of contact for routine benefits questions, including enrollment, eligibility, qualifying life events, resources, and vendor navigation.
• Support annual Open Enrollment communications, education, enrollment tracking, and follow-up.
• Coordinate routine benefits administration and elevate complex…