Talent Acquisition Operations Specialist

Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech.

The People First culture at Task Us has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

At Task Us, we prioritize our employees’ well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within Task Us.

Join our team today and experience firsthand our dedication to supporting People First.

The Talent Acquisition Operations (TAOps) Specialist plays a critical role in supporting the Talent Acquisition (TA) function. Whilst TA will manage a candidate from advert to offer, the role of the TAOps Specialist will focus on management of the candidate from offer through to hire, ensuring the successful onboarding of all candidates into the business.

This position focuses on managing and optimizing the onboarding process through completion of all relevant background checks, candidate hiring activity and the collation of relevant onboarding documentation to ensure efficiency, effectiveness, and a positive candidate experience. The specialist collaborates closely with candidates, recruiters, HR & Payroll teams, hiring managers and external vendors at all stages of the onboarding lifecycle and works to streamline processes, implement best practices, and leverage technology to enhance the overall talent acquisition function.

• Onboarding activity:
  Responsible for the coordination, administration and successful completion of background checks, any required pre-employment medical requirements, job offer and and hiring/contracting activity across multiple clients within required SLA’s.
• Candidate engagement:
  Engage directly with candidates using multiple channels to support in their onboarding journey - ensure job offers are correctly communicated; candidates are supporting with hiring and onboarding on our ATS, timely return of all relevant documentation and information required to complete onboarding activity. Seek to enhance the candidate experience at all stages of the recruitment process ensuring prompt communication, provision of helpful resources, and gathering feedback to continually improve the candidate journey.
• Provision of advice and guidance on onboarding documentation requirements related to required identification, right to work documentation and payroll requirements
• Process Improvement:
  Identify opportunities for process optimization and implement strategies to enhance the efficiency and effectiveness of the onboarding…