Recruitment & HR operations associate

At Jay Way Travel, we're passionate about creating amazing travel experiences for our clients. Behind every great travel experience is a great team — and we're looking for someone who can help us build and support that team. We're looking for a Recruitment & HR Operations Associate to provide hands-on recruitment and HR operations support across our international business. This is a varied role built around three key areas: recruitment, HR operations, and technology/process improvement.

• Reviewing CVs and applications and identifying suitable candidates
• Conducting candidate screening calls and interviews
• Assessing candidates against agreed role requirements
• Coordinating interviews and communication between candidates and hiring managers
• Keeping recruitment processes organised and progressing
• Supporting offer and pre-hire processes
• Maintaining accurate recruitment information
• Helping improve the candidate experience and recruitment workflow
• Supporting onboarding and offboarding processes
  
  Maintaining accurate HR records and documentation
• Supporting HR processes across different countries and employment setups
• Responding to HR-related questions and requests
• Supporting HR compliance and documentation requirements
• Maintaining HR systems and data accuracy
• Creating and improving HR documentation, templates, and processes
• Improve HR and recruitment workflows
• Reduce repetitive manual work
• Explore automation and AI tools
• Make better use of HR and recruitment systems
• Create practical SOPs, templates, and workflows
• Identify opportunities to simplify and streamline processes
• Introduce technology that makes our work more efficient

• 3+ years of hands-on HR experience — essential
• Strong practical recruitment experience — essential
• Experience personally conducting candidate interviews — essential
• Experience reviewing and assessing candidates
• Experience coordinating recruitment processes and working with hiring managers
• Experience across the HR lifecycle, including onboarding and offboarding
• Good understanding of HR documentation, systems and compliance
• Confidence using HR systems, spreadsheets and digital tools
• An interest in automation, AI and process improvement
• Excellent written and spoken English
• Strong organisation and attention to detail
• A proactive, solutions-oriented approach
• You do need to be comfortable with technology, curious about automation, and willing to experiment with better ways of working.
• Будет плюсом:
  Experience working across multiple countries or international teams is a plus

• Make a meaningful contribution to our recruitment processes
• Work across international HR and recruitment activities
• Help shape and improve how we work
• Experiment with modern HR, AI and automation tools
• Work with colleagues across different countries and cultures
• Contribute to a growing, remote-first travel business
• Take ownership of meaningful projects and process improvements
• Join our international team events and retreats