Human Resources Manager

People operations Talent Culture Full-time Remote

• Location:
  
  Fully remote (United States)
• Team:
  People / Human Resources (reporting to the CEO / executive leadership)
• Type:
  Hourly, full-time
• Travel:
  Occasional, for team and company events

HendrenAI builds voice automation, AI agents, and large language model solutions purpose-built for the healthcare ecosystem. Our platform automates inbound and outbound workflows across pharmacy operations, scheduling, insurance verification, and billing, with deep integrations into pharmacy management systems (Liberty/Red Sail) and leading EHR platforms (Epic, athenahealth). We operate on HIPAA-, SOC 2-, and HITECH-compliant infrastructure, and we serve pharmacies, health systems, and pharmaceutical companies.

We’re looking for a hands‑on Human Resources Manager to build and run the people function s is a foundational, full‑spectrum role: you’ll own recruiting and onboarding, employee relations, performance and compensation processes, benefits and payroll coordination, compliance, and culture. As one of the early people‑focused hires, you’ll establish the systems, policies, and programs that let a fast‑growing, fully remote team scale while keeping our culture strong.

You’re equal parts strategic partner and practical operator, comfortable building from scratch and rolling up your sleeves.

• Own full-cycle recruiting in partnership with hiring managers — from job descriptions and sourcing through interviews, offers, and closing candidates, with a focus on attracting and hiring top health tech talent
• Design and run a smooth onboarding experience that sets new hires up for success in a remote environment
• Develop, implement, and maintain HR policies, the employee handbook, and standard operating procedures
• Serve as the primary point of contact for employee relations, resolving issues with fairness, discretion, and good judgment
• Build and manage performance management processes, including review cycles, goal-setting, and manager enablement
• Administer compensation and benefits programs, and coordinate payroll with finance and external providers
• Ensure compliance with federal, state, and local employment laws across a distributed, multi-state workforce
• Maintain accurate employee records and manage HRIS and people systems
• Champion company culture, engagement, and DEI initiatives across a fully remote team
• Support managers and leadership with coaching, organizational design, and people strategy
• Manage offboarding processes professionally and compliantly
• Partner with leadership on workforce planning, headcount, and people budgeting

• 5+ years of progressive HR experience, including time in an HR generalist or HR manager capacity
• Hands‑on experience across multiple HR functions: recruiting, employee relations, performance management, and benefits/payroll coordination
• Strong working knowledge of U.S. employment law and multi-state HR compliance
• Experience with HRIS and modern people/recruiting tools, including Rippling
• Excellent interpersonal, communication, and conflict‑resolution skills, with sound judgment and discretion handling confidential matters
• Highly organized and self‑directed, comfortable building processes in a fast‑paced, remote environment
• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent practical experience

• Proven experience recruiting and hiring health tech talent — sourcing and closing candidates across engineering, sales, clinical, and operations roles in healthcare technology
• Hands‑on experience administering Rippling (HRIS, payroll, onboarding, and/or IT modules)
• HR experience at a startup, health tech, or other fast‑growing…