Director, Product Management - Improvement Practice

Director, Product Management - Performance Improvement Practice

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You’ll join the Product, Practice, and Knowledge (PPK) group as part of the Performance Improvement Practice. Over the past two decades, Bain has formalized industry and capability areas, internally known as “Practices,” integral to how Bain wins and delivers results to its clients. A practice is considered a business unit of Bain. The primary role of the Practice is to drive commercial growth, build and deepen Bain’s expertise, and continually innovate to ensure Bain is best positioned to solve clients’ most pressing challenges.

The Director of Product Management is part of the leadership team of the Accelerated Performance Transformation Solution and leads a cross‑functional team in building AI/tech products, collaborating closely with Vector, the Core Innovation Team, among others.

Your core responsibilities will include:

• Own the outcome‑based roadmap for AI/tech products in the portfolio – grounded in client/user needs, technical constraints, and future‑back vision.
• Stay on top of industry and technology trends and the competitor ecosystem, balancing what’s possible with what serves the Solution vision and maintaining a PoV on build/buy/partner.
• Role‑model continuous AI/tech innovation by leading discovery efforts to test hypotheses, validating what’s valuable for clients/users, and turning Bain IP and insights into tangible products and client‑facing offerings.
• Establish robust feedback mechanisms to continuously capture insights from client teams, case teams, and users – translating learnings into actionable enhancements to the product strategy, roadmap, and feature prioritization.
• Define and execute quarterly objectives and key results, continuously measuring and reporting on progress and making direct decisions on the product backlog, positioning, budgeting, pricing, and go‑to‑market strategy.

• Drive AI/tech innovation throughout the product lifecycle:
  • Ideate and discover with internal stakeholders, potential clients, and users.
  • Test and learn with Lighthouse clients (leveraging insights to generate IP and data assets).
  • Scale successful innovations to drive consulting revenue and client outcomes.
  • Evolve to stay differentiated and market competitive.
  • Measure and collect continuous feedback internally and externally.
• Deliver cross‑product strategic initiatives, managing interdependencies and ensuring modularity, shared approaches, and data – reporting progress and outcomes to senior leadership.
• Draft business plans that demonstrate compelling value proposition and ROI to secure internal funding.
• Ensure consistency with firm‑wide best practices and policies related to data governance and infrastructure.
• Lead demos and establish credibility with internal stakeholders.

• Collaborate closely with the Global Solution Leader to:
  • Develop evergreen 3‑year Solution strategy and plan, including supporting technical roadmap.
  • Make build/buy/partner decisions.
  • Deliver offerings that clients value and that differentiate Bain in the market.
  • Drive consulting revenue and growth for the Solution and Practice.
• Share and leverage best practices (process, data, tools, and otherwise) across Bain, avoiding siloed problem solving.

• Bachelor’s or Master’s degree in business, technology, or a relevant field.
• 4–6 years of…