Principal Product Manager, Enablement

Principal Product Manager, Growth Enablement at 8am

It's a new day with a new opportunity at 8am!

As a Principal Product Manager, Growth Enablement at 8am (formerly Affini Pay), you will build the foundational infrastructure, tooling, and automation that enables data-driven growth across our product portfolio. This is an exciting opportunity to be part of our transformation from an exclusively sales‑led organization focused on point solution adoption to a nimble multi‑channel, multi‑service platform that grows with our customers.

You will own creating and optimizing the pathways for purchases, expansion, and downgrades as well as in‑product discovery and broader customer communications. You'll create the technical capabilities that power experimentation, funnel optimization, and lifecycle‑based expansion throughout the customer journey. Your deep understanding of growth infrastructure, best‑in‑class tooling, data systems, and technical architecture will allow you to identify opportunities to build scalable platforms that can be leveraged across products, including existing and future solutions.

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world‑class outcomes for their clients and exceptional financial results for their business. They count on our purpose‑built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly Affini Pay) is the professional business platform built to help legal, accounting, and other client‑focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

• Leverage strong technical aptitude to collaborate with engineering teams to build a shared vision & roadmap for growth enablement infrastructure, considering business goals, technical challenges, implementation cost, and scalability.
• Build and optimize the data infrastructure, analytics platforms, and tooling that enable product teams to run experiments, track conversions, and optimize funnels across the customer journey.
• Identify and implement growth enablement services that can be deployed uniformly to existing products and optimize time‑to‑integrate for new products.
• Collaborate with Engineering and product partners on the roadmap for experimentation platforms, feature flagging systems, customer data platforms, and product analytics infrastructure that enable teams to test, learn, and iterate quickly.
• Understand customer problems related to security & access management to accelerate cross‑sell and deepen trust by delivering delightful authentication experiences.
• Collaborate with Engineering, Data, and Product teams to ensure robust event tracking, data quality, and accessibility of insights across all touchpoints.
• Partner with security and compliance teams to ensure all data collection and experimentation frameworks meet regulatory and industry standards.
• Conduct discovery efforts, and analyze qualitative and quantitative data to inform decision‑making and iterate on solutions, driving measurable improvements in performance, efficiency of development, cross‑sell, account security and user experience.
• Roll up your sleeves and dig into the technical details while obsessing over a simple, intuitive experience for both our customers and internal teams.

• 7‑10 years of growth infrastructure and enablement platforms in SaaS environments, with experience launching experimentation frameworks, analytics systems, and data infrastructure at scale.
• Deep technical understanding of growth tech stacks including customer data platforms (Segment, mParticle), product analytics (Amplitude, Mixpanel), experimentation platforms (Launch Darkly,…