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CX Acceleration Architect — AI-enabled Enterprise Solutions

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Zendesk, Inc.
Full Time position
Listed on 2025-11-28
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading customer service software provider is seeking an experienced Technical Architect to join their CX Acceleration SWAT team in Austin, Texas. The role involves shaping architectural visions, collaborating with customers, and driving the implementation of complex enterprise solutions. Ideal candidates will have 10-15 years of enterprise architecture experience with SaaS solutions and exceptional communication skills. Hybrid work environment offered, allowing for remote flexibility.
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