Site Reliability Engineer

About Us

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo.

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Are you an SRE ready to grow your impact in a high-scale, cloud-native environment? Eagle Eye Networks is hiring a Site Reliability Engineer to help ensure the reliability, performance, and automation of our global video surveillance platform.

As an SRE, you’ll collaborate with senior engineers to operate and improve infrastructure, contribute to observability and automation, and support deployments. This is a hands‑on role for someone who enjoys solving systems problems, learning through collaboration, and gradually taking on greater ownership of platform reliability.

If you’re excited about infrastructure, thrive in a collaborative environment, and are eager to deepen your technical skills, this is the role for you.

Responsibilities

• Build and maintain reliable, automated infrastructure across private cloud environments.
• Participate in incident response, assisting with communication, troubleshooting, and follow‑up actions.
• Contribute to efforts that reduce recurring issues and improve service availability and recovery.
• Apply and support best practices for observability, incident management, and production readiness.
• Collaborate on improvements to Infrastructure as Code and CI/CD tooling.
• Work with product and application teams to help define meaningful Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Advocate for automation and efficiency in day‑to‑day operations.
• Contribute to reliability-focused projects and offer insights during architecture discussions when needed.
• Participate in the on‑call rotation and help identify opportunities to improve its effectiveness.

Experience Must Have

• 2+ years of experience as a Site Reliability Engineer (or related role).
• Strong experience managing Linux systems in production environments.
• Good working knowledge of Kubernetes or other container orchestration systems.
• Solid scripting abilities in languages such as Python or Bash; familiarity with Golang is a plus.
• Experience contributing to automation that reduces operational toil and improves reliability.
• Hands‑on experience participating in incident response and contributing to root‑cause analysis.
• Familiarity with observability tooling such as Prometheus/Victoria Metrics and Grafana for metrics, alerting, and basic SLO/error‑budget usage.
• Understanding of networking fundamentals and security best practices.
• Ability to identify reliability issues and assist in implementing scalable improvements.
• Experience participating in or improving on‑call and alerting systems.

Nice to Have

• Exposure to system performance tuning or capacity planning.
• Experience collaborating in cross‑functional architecture or design discussions.
• Interest in growing toward technical leadership or mentorship over time.

Why work for Eagle Eye?

Eagle Eye Networks is an innovative, global start‑up building the only platform powerful enough to support the future of video surveillance and security. Here your voice will be heard, and talent respected. We have proven leadership and financial backing of one of the world’s premier venture capital firms. The work we do is essential in today’s world, as our systems are used to protect the health, safety, and welfare of people and property around the world.

Eagle Eye is a place where you can make a difference. Bring your passion, your drive, a roll‑up‑your‑sleeves‑and‑get‑it‑done work ethic, and a collaborative mindset. Be ready to work hard and have fun. We also have great benefits and perks.

• Medical Benefits:
  We offer a competitive medical plan. Company offsets premiums.
• 100% paid employee dental and vision insurance.
• Taco Tuesdays:
  Like breakfast tacos? You’re at the right place, because weekly breakfast tacos are…