TJJD - Network Specialist III - IT Infrastructure& Security Network Specialist AUS

Overview

TJJD - Network Specialist III - IT Infrastructure & Security Network Specialist - (AUS) - 51508

Join to apply for the TJJD role at Texas Juvenile Justice Department.

Complete a State of Texas Application for Employment and the following additional forms (available at https://(Use the "Apply for this Job" box below).). It is not necessary to apply through both Work In Texas and the CAPPS Career Section.

• Performs complex (journey-level) network work involving the implementation, maintenance, and monitoring of LAN/WAN infrastructure and related equipment.
• Supports TJJD information technology initiatives by coordinating with local and field IT staff, maintenance staff, and stakeholders to configure, deploy, and repair infrastructure components.
• Installs and configures infrastructure equipment, software, and tools to ensure optimal network and security system performance, in compliance with standards.
• Monitors sites from core data centers to service recipients to resolve LAN/WAN performance and security issues.
• Troubleshoots network hardware and software issues to restore service promptly during outages.
• Maintains inventory records for technology equipment and tracks locations and ownership of devices.
• Configures and supports switches, routers, firewalls, VPNs, VLANs, and routing protocols (including EIGRP and BGP) and supports multicast as needed.
• Provides guidance and cross-training to IT staff and users to ensure daily operations continuity.
• Ensures compliance with safety policies and complete required documentation for incidents and employment records.

Performs journey-level network work involving implementation, maintenance, and monitoring of TJJD LAN/WAN and related security systems. Works under general supervision with moderate latitude for initiative. May require travel, overtime, and on-call duties. Adheres to agency standards and procedures to maintain security and integrity of TJJD networks.

• Install and configure infrastructure hardware/software to ensure network and security system operation in line with standards.
• Monitor LAN/WAN sites and resolve performance, communications, and security issues.
• Collaborate with Data Center Services on technical aspects of TJJD network infrastructure.
• Troubleshoot issues to restore service; maintain accurate inventory and documentation.
• Configure switches, routers, firewalls, VPNs, VLANs, 802.1q tagging, and routing protocols; apply knowledge of multicast.
• Provide technical guidance to IT staff and cross-train in area of responsibility.
• Complete duties in compliance with safety policies and attend work as scheduled.

MINIMUM QUALIFICATIONS

• Bachelor's degree. Two (2) years of full-time wage-earning experience in a core network support environment (workstation, electronic security, or communications). One year of customer service experience.
• OR High School diploma or equivalent. Six (6) years of full-time wage-earning experience in a core network support environment (workstation, electronic security, or communications). One year of customer service experience.

Preferred

• Bachelor's degree with major coursework in computer science, MIS, or related field
• CCNA Routing and Switching
• Experience supporting a LAN or WAN
• Experience with managed network environments and cloud management

Experience and Education Substitutions

One year of appropriate experience may substitute for one year of education.

State of Texas Benefits and Retirement information can be found at https:// Benefits include retirement, health insurance, holidays, vacation, sick leave, longevity pay, educational assistance, and employee assistance. Some positions offer hazardous duty pay, career ladder opportunities, and meals while on duty.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Part-time
• Job function:
  Information Technology
• Industries:
  Public Safety

Note:

This job posting reflects current information and may be updated. If the role is no longer accepting applications, the posting will be updated accordingly.