Account Lead, Marketplace

About Darkroom

We're building the future of advertising and looking for the minds to help us do it. Darkroom is a technology-driven growth marketing firm focused on growth‑stage consumer companies. Founded in 2017, we use a universal AI commerce layer called Matter and a blend of senior human resources enriched by an agentic technology stack. Our team has delivered billions in trackable revenue across e‑commerce marketplaces, direct‑to‑consumer and social commerce programs.

We accelerate results for our portfolio by developing high‑impact digital strategies that unlock revenue growth, transform marketing operations and prioritize profitability.

Darkroom’s Account Lead will develop and execute go‑to‑market strategies for our brand clients and implement core strategies to drive growth. The role requires excellent communication skills, full professional fluency in English and the ability to clearly convey technical insights to clients in a way that informs and inspires decision‑making. You will work cross‑functionally with our growth and strategy teams. This is a fully remote role supporting a team in the EST time zone.

• Define and execute the overarching brand strategy, including channel selection, product positioning, channel mix, pricing approach, and go‑to‑market planning.
• Collaborate with the Director of Marketplaces to ensure catalog accuracy and product/pricing consistency across Amazon, maintaining high standards of data quality and compliance.
• Build and maintain strong client relationships through regular, strategic communication; manage and deliver against the client agenda with clarity and accountability.
• Lead sales forecasting, inventory planning, and replenishment processes to meet revenue and operational targets.
• Partner with the Advertising Manager to set and track ACOS/TACOS targets, ensuring advertising efficiency aligns with broader business objectives.
• Present data‑driven insights and performance updates in both verbal and written formats, ensuring transparency and alignment with client goals.

• 3–4 years of experience in a brand management role with the Amazon Seller Central and Vendor Central channels and e‑commerce marketplaces.
• 1–2 years of client‑facing experience, including communicating complex performance data and strategy recommendations to senior stakeholders.
• Experience with digital assets, A+/EBC content, SEO, copywriting and parent/child variations.
• Experience with Amazon required;  experience is a plus.
• Strong understanding of e‑commerce metrics and use of data.
• Experience building processes and reporting that allow your efforts to impact brands at scale.
• Exceptional communication and interpersonal skills, with full fluency in English.
• Ability to interpret technical data, translate findings into actionable insights, and communicate them clearly to both internal teams and clients.
• Entrepreneurial, self‑starter seeking to grow our clients’ business and drive positive results.

Darkroom is not a typical agency. We look for A‑players who want to build something great. There is no room for mediocrity; candidates who are not at the top of their game do not stay. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership, but also support each other relentlessly.

No egos, no red tape – just world‑class talent building something remarkable. We believe in autonomy with accountability, truth over comfort, and outcomes over optics. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here.

• Remote‑first culture with a strong community base. Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo and Barcelona.
• Health & wellness:
  Company‑sponsored medical, dental and vision benefits.
• Endless growth opportunities:
  Interdisciplinary approach gives you insight into services far beyond your job description.
• Parental leave:
  Flexible parental leave benefits to support new parents during this important transition.