Director, IT Enterprise Engineering

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About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

Acrisure has grown in revenue from $38 million to almost $5 billion over the last twelve years and employs over 19 000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

The Director of Enterprise Engineering is responsible for leading and managing the enterprise engineering team to design, implement, and maintain scalable, secure, and highly available infrastructure solutions. This role requires a deep understanding of modern infrastructure practices, driving the adoption of Infrastructure as Code (IaC), secure Dev Ops, Policy as Code (PaC), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), monitoring and alerting, high availability, Business Continuity and Disaster Recovery (BCDR), and Zero Trust security models.

• Lead the enterprise engineering team in the design, implementation, and maintenance of infrastructure solutions that meet business requirements and align with industry best practices.
• Develop and enforce policies and procedures for secure Dev Ops practices, ensuring the integrity and security of the development and deployment processes.
• Implement and manage Infrastructure as Code (IaC) and Policy as Code (PaC) to automate and standardize infrastructure provisioning and management.
• Oversee the adoption and management of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions to enhance scalability and flexibility.
• Establish and maintain comprehensive monitoring and alerting systems to ensure the health and performance of infrastructure components.
• Ensure high availability and reliability of infrastructure services through effective design, implementation, and management of redundancy and failover mechanisms.
• Develop and maintain Business Continuity and Disaster Recovery (BCDR) plans to ensure the resilience and recoverability of critical infrastructure services.
• Implement and enforce Zero Trust security models to protect infrastructure and data from internal and external threats.
• Collaborate with cross-functional teams to align infrastructure initiatives with business goals and objectives.
• Stay current with emerging technologies and industry trends to continuously improve infrastructure practices and capabilities.

• Uptime and Availability:
  Achieve and maintain an infrastructure uptime of 99.99% or higher.
• Incident Response Time:
  Reduce the average incident response time to less than 30 minutes.
• Recovery Time Objective (RTO):
  Ensure that critical systems have an RTO of less than 4 hours.
• Recovery Point Objective (RPO):
  Ensure that critical systems have an RPO of less than 1 hour.
• Security Compliance:
  Achieve and maintain compliance with relevant security standards and frameworks (e.g., ISO 27001, NIST).
• Cost Efficiency:
  Optimize infrastructure costs by achieving a cost reduction of at least 10% year‑over‑year.
• Employee Satisfaction:
  Achieve an employee satisfaction score of 85% or higher within the enterprise engineering team.

• Strategic Vision:
  Ability to develop and communicate a clear vision for the enterprise engineering team, aligning infrastructure initiatives with business goals.
• Team Leadership:
  Proven ability to lead, mentor, and motivate a diverse team, fostering a collaborative and inclusive work environment.
• Effective Communication:
  Strong verbal and written communication skills, with the ability to convey complex technical concepts to non‑technical stakeholders.
• Adaptability:
  Ability to thrive in a fast‑paced, dynamic environment, and adapt to changing…