Associate Administrator Systems Administration

Associate Administrator Systems Administration Your potential has a place here with TTEC’s award-winning employment experience. As a Associate Administrator Systems Administration working remotely in the United States,  you’ll be a part of bringing humanity to business.
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What You’ll Do
Associate Administrator position provides Tier 1 end-user provisioning and technical support.  The position requires strategic thinking and problem-solving skills to apply documented processes to new problems as they are identified. It requires good customer interaction skills both written and verbal, and the ability to work co-operatively to meet deadlines and objectives.
During a Typical Day, You’ll
Provisioning and access management in the following but not limited to:  Active Directory, MS Exchange, Office 365, Security Groups, Distribution lists, Kerio Email, Portal DMZ, Zoom, Shared Folders, Skype, VPN Access, SharePoint, One Drive, FNP service, etc.
Conduct industry audits related but not limited to Active Directory, Oracle and other systems supported
Provide end user support for but not limited to the following applications:
Oracle HRMS, Taleo, Qualtrics, CareerPoint - Cornerstone, Empower, TTEC University, Image Now, Mosaic, , Centerpoint, etc
Conduct regression testing and UATs
Conduct project and initiatives assigned to ISU Provisioning
Conduct internal trainings
What You Bring to the Role
Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
Experience in Active Directory, Power Shell Scripting, Microsoft Exchange, Office 365, Windows 10, SharePoint, One Drive. Experience in SQL and in ITIL is an advantage.
Experience in supporting PC software including configuration, troubleshooting, and maintenance, or relevant technical training/degree from an accredited college, university or technical certification.
Experience on a BPO company
Work as part of a regional team across multiple countries, cultures and time-zones
Applicants must be willing to work on shifting schedules including weekends and holidays
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit  for more information.
Compensation
The anticipated range is $23.17/hr actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves  a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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Primary Location : US-TX-Austin