Document Control Records Management - Content Manager - Mid-Level

Job Details

• Industry: Banking/ Financial
• Job Title: Senior Email Developer
• Duration: 18+ Months
• Location: Hybrid – Austin, TX

• Hybrid role based out of Austin with Creative Center (C2), an award-winning in-house agency focused on building best-in-class email experiences that bring the “Own your tomorrow” brand promise to life.
• As an Email Developer, this position translates marketing and business vision into technically robust, compliant, and highly personalized campaigns that enhance client experience across digital channels.

• Execute sophisticated, segmented email campaigns with strong testing protocols and precise technical execution.
• Apply best practices in email development, compliance regulations, and accessibility across all campaigns.
• Set up, test, and launch complex email campaigns featuring dynamic content, troubleshooting HTML, CSS, and related performance issues.
• Perform coding and database tasks, including queries and data extension work, in support of campaign execution.
• Modernize and evolve how email is designed, built, and deployed to continuously improve the customer experience and brand expression.
• Ensure on-time delivery of all email-related deliverables in a fast-paced, deadline-driven environment.
• Proactively improve processes, tools, and workflows to increase operational efficiency and quality.
• Collaborate closely with marketing, business, and technology partners to resolve issues and design technical solutions.
• Share knowledge and mentor teammates to elevate the overall technical capability of the group.
• Analyze complex business and systems requirements and translate them into scalable technical email solutions.
• Communicate clearly with stakeholders at all levels, including senior leadership, explaining technical concepts in layperson terms.
• Operate with a positive, solution-oriented mindset and strong relationship-building skills within C2 and across internal teams.

• Bachelor’s degree in computer science, information technology, engineering, or related field, or equivalent relevant experience.
• 5+ years of hands-on email development experience, with strong HTML/CSS and responsive email coding skills.
• Deep expertise in Salesforce Marketing Cloud (SFMC) across email and related applications (e.g., Content Builder, Journey/Automation tools, campaign tools).
• Strong experience configuring templates, managing dynamic content, and writing queries for data extensions.
• Solid understanding of email compliance, deliverability, and accessibility standards.
• Experience working with additional email/ESP platforms beyond Salesforce.
• Proficiency with JavaScript and integration with external systems via APIs.
• Excellent written and verbal communication skills and ability to work effectively in cross-functional teams.

• Advanced skills in Salesforce platform design and development, with strong knowledge of core SFDC–SFMC connectors.
• Hands-on experience with AMPscript, jQuery, and Next.js for advanced personalization and interactivity.
• Familiarity with Einstein capabilities in SFMC for AI-driven optimization and personalization.
• Experience with Adobe Creative Suite to support email design and asset production workflows.
• Prior experience in the financial services industry and/or within an advertising or in-house agency environment.

EEO Statement: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”