Senior User Experience Designer

Location: Austin, TX - CANDIDATES MUST BE LOCAL TO AUSTIN

Job Description:

• B2B experience
• Systems thinking

11+ years experience REQUIRED

• We believe that, when done right, investing liberates people to create their own destiny.
• We are driven by our purpose to champion every client’s goals with passion and integrity.
• We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world.
• We live and bring to life the concept of ‘own your tomorrow’ every day.
• We champion our employee strengths, guide their development, and invest in their long-term success.

The Opportunity:

• The User Experience and Design Team is responsible for software design across mobile, web and desktop platforms.
• We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers.
• We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users.
• Our business is driven by looking through our clients’ eyes, which makes it a great place to practice user-centered design.
• Our purpose is designing tools and experiences that enable users to achieve their financial goals.

What you have:

• 11 + years of rich interaction design focused on digital products.
• 1+ year of interaction design experience for touch-based mobile interfaces is a plus.
• An online portfolio demonstrating interaction design process and thinking.
• Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.
• Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology.
• Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.
• Proficient in design tools like Sketch, Invision, and Figma.
• Experience running design sessions with cross-functional teams.
• Effective relationship builder—ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
• Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.

The team is responsible for:

• Design Consulting
• Lead design reviews and drive decisions.
• Create design solutions with a multi-faceted team.
• Represent the design team brand, and deliver a consistent design process to partners.
• Understand great designs are achieved iteratively.
• Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.
• Maintain the high standards set by the group.
• Conduct the primary design activities, create deliverables and conduct QA at an expert level.
• Participate and support research efforts. Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.
• Work well with all partners to deliver work.
• Support UX team members.
• Strategically listen to feedback and help guide the delivery.
• Collaborative and cooperative.
• Has a design position but is not rigidly fixed when presented with new information. Passionate about team, our mission and the needs of our partners and users.
• Understand user needs, walking in their shoes when possible.
• Focus on innovation and improvement.
• Regularly learns more about design theory, practice and tools.

Why your work matters:

• You will support an engaged set of Registered Independent Advisors who rely on our products to manage their business and their client’s financial lives.
• By researching and understanding user needs you will be able to impact how our users do business with client.
• You will learn how balance functionality against complexity on a highly used platform.
• You will work with an engaged design team that fosters a learning environment.

• Mid-Senior level

• Full-time

• Information Technology

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