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ServiceNow Developer

Job in Austin, Travis County, Texas, 78716, USA
Listing for: TechDigital Group
Full Time position
Listed on 2025-12-24
Job specializations:
  • IT/Tech
    Web Developer, IT Consultant, Technical Support, Systems Analyst
Job Description & How to Apply Below

JD:

  • Ability to take ownership of tickets (bugs, enhancement requests) and collaborate with stakeholders/internal customers to better understand requirements and meet success criteria.
  • Expertise migrating SOC business processes and requirements to runbooks in Service Now.
  • Thorough understanding of ITIL standards which are helpful in development and customization of Service Now Platform Applications.
  • Extensive Experience in Applications using AJAX, JavaScript, JSON, and XML. In-Depth knowledge/Experience of Web 2.0, JavaScript, JQuery, W3C Standards.
  • Excellent working knowledge and thorough exposure to compatibility issues with different versions of browsers like Internet Explorer, Mozilla Firefox, Safari, and Google Chrome.
  • Strong debugging skills using Firebug, IE Tester, and Chrome Developer Tools.
  • Knowledge in Unified Modeling Language (UML), Flow Chart, Class Diagrams, User Diagram, Activity and Sequence Diagrams.
  • Strong knowledge in Agile Development, Scrum, and Waterfall Methodologies.
  • Expert in creating Templates, Mockups and Prototypes, Web Interfaces, Layouts and Flow of future pages Using Web Standards.
  • Experience working with CSS background, Layouts, Positioning, Text, Border, Padding, Pseudo Classes, Elements and CSS behaviors in CSS.
  • Experience in system analysis, design, workflow architecture, development, testing, and maintenance of web based applications.
  • Excellent team player, self-starter, and good at multi-tasking with ability to handle deadlines in fast-paced environment.
  • Required Professional and Technical Expertise:

    • At least 4 years of Service Now ITSM or SIR management
    • At least 3 years of experience in Java Script
    • At least 2 years of experience with XML and REST API integration
    • Ability and interest to learn new tools and technologies
    • Critical thinking and problem-solving skills
    • Passion for information security and data security
    • Strong written/verbal communication skills
    • Strong interpersonal and organization skills

    Preferred Professional and Technical Expertise:

    • Experience with Service Now Automated Test Framework (ATF)
    • Experience integrating with Service Now
    • Experience with Agile development/Dev Ops methodologies and tools
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