Technical Writer

Technical Writer

Location: Austin, TX.
Agency: Texas Higher Education Coordinating Board (THECB).
Working Position: On Site.

The Technical Writer will develop and maintain user and technical documentation and project process documentation that support agency initiatives. This position will work to understand the user’s view of applications and/or technology and is able to put procedures in a logical sequence. They will provide expertise on technical concepts of applications and/or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications.

This position may write a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. They may be responsible for coordinating the display of graphics and the production of the document. This position will work with cross-functional teams and an outside vendor to technical documentation supporting the implementation and integration of third-party systems with custom applications and processes already in place.

The ideal candidate will have experience in higher education, financial, or government systems.

• 8 years experience working as a technical writer on technology projects to produce detailed documentation.
• 8 years experience in business analysis, data analysis, or process improvement.
• 8 years experience managing and assisting with the documenting of requirements for IT and business solutions that will meet program and user needs.
• 8 years experience translating complex data and business requirements into actionable insights and reports.
• 8 years experience working on complex projects throughout all development phases.
• 8 years experience with excellent verbal and written communication skills for engaging stakeholders.
• 8 years experience proven ability to work projects, ensuring timely completion within budget.
• 8 years experience strong analytical skills with attention to detail.
• 5 years required proficiency in SQL, Excel, and data visualization tools such as Power BI or Tableau.
• 4 years preferred experience in Agile development and backlogs.
• 4 years preferred experience working in higher education, financial, or government systems.