Senior Product Delivery Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We’re looking for a high-agency Senior Product Delivery Manager to lead cross-functional delivery efforts for new products and enhancements across Visa Direct, ensuring successful execution from concept to market.

The successful candidate will be a dynamic leader who is passionate about developing delivery talent, fostering a culture of ownership and collaboration, and enabling high-performing cross-functional teams to deliver value at pace.

What we expect of you, day to day:

• Lead cross-functional delivery efforts for new product launches and enhancements across Visa Direct, ensuring successful execution from concept to market.
• Partner with Product Managers and Engineering Leads to coordinate execution and roadmap alignment.
• Monitor delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
• Act as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
• Ensure requirements are high quality and delivery-ready, and that commercial milestones are met.

• Build and maintain relationships with senior stakeholders, ensuring effective communication across all levels of the organization.
• Provide coaching and mentorship to delivery managers, promoting best practices and continuous improvement.
• Demonstrate Visa leadership principles and foster a culture of transparency and accountability.

• Drive delivery excellence and continuous improvement across the program team.
• Conduct retrospectives and implement changes to improve delivery outcomes.
• Champion delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.

This is a hybrid position. Expectation of days in office will be Tuesday, Wednesday and Thursday.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 10 + years of experience in program management, Agile Delivery, or Project Management roles, preferably in a software-first Fintech or start-up environment.
• 5+ years of experience as a line manager with a strong track record in coaching and career development.
• Familiarity with Agile and/or scaled Agile frameworks, and delivery best practices in technology-led environments.
• Proven track record of successfully delivering large-scale products or solutions in a matrixed, global organization.
• Demonstrated experience working with cross-functional teams including engineering, product, operations, and compliance.
• Strong problem-solving and decision-making skills, with the ability to resolve conflicts and unblock delivery.
• Excellent communication skills with both technical and non-technical stakeholders.
• Personal Qualities
• A self-starter who takes accountability for getting things done.
• Strong stakeholder management and influencing skills across cross-functional teams.
• Comfortable challenging the status quo and curious about how things work.
• Excellent written and verbal communication.
• Exceptional structure and attention to detail.

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of…