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IT Technician

Job in Austin, Travis County, Texas, 78716, USA
Listing for: NPAworldwide
Full Time, Seasonal/Temporary position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 78000 - 100000 USD Yearly USD 78000.00 100000.00 YEAR
Job Description & How to Apply Below

IT Technician at NPAworldwide

Job Description

A leading defense manufacturer is seeking a skilled and dependable IT Technician to provide on-site technical support for end users and enterprise systems. The ideal candidate is customer-focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.

Key Responsibilities
  • Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
  • Install, configure, and maintain operating systems, applications, and enterprise tools.
  • Manage imaging, deployment, asset tagging, and hardware logistics.
  • Respond to VIP or executive-level support requests.
  • Diagnose and resolve network connectivity issues including port activations and switch-level troubleshooting.
  • Maintain accurate documentation of incidents, service requests, and asset records.
  • Follow company IT policies, security standards.
  • Collaborate with remote IT and infrastructure teams to elevate and resolve complex issues.
Qualifications
  • High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
  • Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
  • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
  • Active Security Clearance (or Vantage Clear credential) required.
Why Is This a Great Opportunity
  • Competitive pay based on experience.
  • Comprehensive health, dental, and vision coverage.
  • Paid time off and retirement plan options.
  • Ongoing training and professional development opportunities.
  • Work in a secure, compliance-driven environment supporting critical IT operations.
Salary

Salary Type: Annual Salary

Salary Min: $78,000

Salary Max: $100,000

Currency Type: USD

Position Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industry: Professional Services
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