Information Technology Technician

Overview

Position: Staffing - IT System Administrator

Location: Austin, TX

Duration: 6 months to start with

Base pay range: $35.00/hr - $40.00/hr

Note: This range is provided by Talent Burst, an Inc 5000 company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Provide day-to-day technical support to local hands-on and remote employees for hardware, software, and networking issues on their laptops and mobile devices.
• Assist in the IT asset life cycle refresh process for new hires and existing employees including imaging, configuring, and migrating to new systems.
• Assist in various IT functions such as hardware and software installations and rolling out new systems to end users/groups.
• Maintains passwords, data integrity and file system security.
• Manage logistical aspects of laptop and accessory distribution at our Austin, Texas office location including asset management, inventory management, shipping and receipt of hardware.
• Retiring and secure disposal of IT Assets as needed.
• Develop, document, implement and communicate standard operating procedures and instructional guidelines for IT teams and end users.
• Participate in new software or hardware testing, including detailed technical feedback.

• Excellent written and spoken English.
• Fully proficient with the Windows and MacOS operating systems.
• Applicants must be familiar with the Microsoft Office Suite.
• Extensive experience with Excel and SharePoint a plus.
• Has working knowledge of the mobile wireless operating systems (iOS and Android).
• Thorough understanding of PC computer hardware and efficient troubleshooting techniques.
• Ability to maintain effective relationships with colleagues and internal customers.
• Ability to communicate highly technical information to both technical and nontechnical personnel.
• Be able to conduct training programs designed to educate an organization's computer users about basic and specialized applications.
• Ability to multitask and transition quickly between multiple issues; high level of accountability and ability to lead initiatives from start to finish with minimal supervision.

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Information Technology
• Industries: Staffing and Recruiting

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