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Cloud Solution Architect- D365 F&O; Supply Chain & Operations

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Concentrix
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer
Job Description & How to Apply Below
Position: Cloud Solution Architect- D365 F&O (Supply Chain & Operations)

Cloud Solution Architect – D365 F&O (Supply Chain & Operations)

Join Concentrix as a Cloud Solution Architect (CSA) with expertise in Microsoft Dynamics 365 Finance & Operations (F&O) and Supply Chain Management.

In this role, you will collaborate with enterprise customers to design and implement scalable solutions that improve financial operations, streamline processes, and strengthen supply chain performance.

Responsibilities Customer Centricity
  • Gather customer insights to align Dynamics 365 F&O and Supply Chain solutions with strategic business outcomes.
  • Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.
  • Accelerate solution delivery and adoption using Value‑Based Deliveries and reusable Intellectual Property (IP).
  • Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.
  • Ensure a positive customer experience across finance and operations engagements.
  • Provide feedback to Microsoft Product Groups to influence roadmap and service improvements.
Business Impact
  • Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&O and Supply Chain investments.
  • Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.
Resolution of Customer Blockers
  • Anticipate and resolve issues blocking go‑live or adoption by applying deep technical and functional knowledge of F&O and Supply Chain Management.
  • Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.
Identify Growth Opportunities
  • Leverage knowledge of Microsoft Business Applications—including F&O, Supply Chain, and Power Platform—to identify cross‑sell and up‑sell opportunities based on customer needs and industry trends.
Technical Leadership
  • Continuously improve skills across finance, operations, and supply‑chain workloads to support evolving customer needs and Microsoft’s strategic goals.
  • Engage in technical communities, contribute to IP development, and mentor peers and junior architects.
  • Act as a role‑model for technical readiness and cross‑workload collaboration.
Practice Development
  • Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.
  • Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.
Trusted Advisor
  • Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply‑chain functions.
Qualifications
  • Proven experience in Dynamics 365 Finance & Operations and Supply Chain Management.
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications.
  • Significant experience in customer‑facing roles and as lead technical solution architect across ERP projects.
Technical Qualifications / Experience
  • Deep technical expertise in Dynamics 365 Finance & Operations and Supply Chain Management, including architecture and deployment on Microsoft Azure.
  • Integration patterns and anti‑patterns.
  • Lifecycle Services (LCS), Azure Dev Ops (Boards, Pipelines), RSAT.
  • Performance tuning, debugging, and code reviews.
  • Finance & Operations Assessments and environment management.
  • Inventory, warehouse, procurement, and transportation management modules.
  • Demand forecasting, production planning, and supplier collaboration.
  • Integration with Dynamics 365 Customer Engagement (Sales, Power Platform).
  • Prior experience with Dataverse is required for this role (formerly known as CDS).
Preferred Qualifications
  • Functional or technical certification in one or more Dynamics 365 apps (F&O, Supply Chain, Power Platform).
  • Experience with Success by Design methodology or business value consulting.
  • Experience leading enterprise‑scale implementations involving finance, operations, and supply‑chain workloads.

At Concentrix, we provide…

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