FIS Quantum​/Echos Production Support Service Engineer

Job Title

FIS Quantum/Echos Production Support Service Engineer

City:
Austin, Texas. Posting

Start Date:

10/14/25. Req .

• 5+ years’ experience with FIS Quantum and Echos treasury management systems.
• Hands‑on experience in static data maintenance within financial applications

• Proficiency in Oracle/SQL Server database concepts and SQL query authoring.
• Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum.

• Provide end-to-end support for FIS Quantum and Echos treasury management systems.
• Maintain static data within the Quantum environment to ensure system integrity.
• Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action‑based triggers.
• Identify and resolve interface issues with bank statements and cashflows.
• Configure, troubleshoot, and fix Cash Xplorer functionality.
• Support core treasury processes including In‑House Banking (IHB), Cash forecasting, and Intercompany Settlement.
• Learn internal systems to provide comprehensive end‑to‑end support to users.
• Receive, analyze, and prioritize related support tickets.
• Provide timely solutions to users.
• Document resolution steps and knowledge base articles.
• Support system upgrades and patches.
• Monitor system performance and recommend improvements.

Compensation ranges from $80,000 to $158,000, subject to location and experience. Benefits include medical and dental plans, disability insurance, paid time off (including sick leave), and other paid/unpaid leave options.

Employment may be conditioned on successful completion of a post‑offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.