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Technical Support

Operations Lead: Scale Systems & Customer Success

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Drillbit (YC S24)
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 175000 USD Yearly USD 125000.00 175000.00 YEAR
Job Description & How to Apply Below
A fast-growing tech startup is seeking an Operations Lead (Manager) to enhance customer success and streamline operations. Responsibilities include managing relationships, collaborating with engineering teams, and creating effective internal processes. Candidates should have over 3 years of experience in customer-facing roles and thrive in dynamic environments. The position offers a competitive salary between $125,000 and $175,000, along with great perks including daily lunch and health benefits.
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