Fleet Ops Program Manager

Fleet Ops Program Manager – eBay

At eBay, we are a global e‑commerce leader dedicated to transforming how people shop and sell. Our platform powers millions of buyers and sellers worldwide, and we are committed to innovation, authenticity, and sustainability.

This position is exclusively offered through the Department of Defense Skill Bridge program and is open only to approved members who are within their transition window and able to commit to a full‑time apprenticeship period aligned with program requirements.

The Fleet Operations Program Manager will lead enterprise programs that introduce structured governance and operational rigor into our technology capabilities. The role focuses on driving execution, building scalable operating models, and ensuring multidisciplinary initiatives progress smoothly across the organization. Success requires strong ownership, decisive action, clear communication, and the aptitude to translate complex problems into actionable results.

• Own and drive fleet operations programs supporting technology onboarding, asset lifecycle management, and retirement across eBay’s technology ecosystem.
• Establish and maintain planning and execution rhythms, including annual planning, quarterly forecasting, operating reviews, and ongoing program tracking.
• Build, document, and operationalize playbooks, processes, and governance models that enable consistent execution across teams.
• Foster cross‑functional collaboration with Engineering, Legal, Infosec, Privacy, Third Party Risk, Finance, and Procurement teams.
• Identify problems early, remove blockers, and keep work moving forward through proactive decision‑making and follow‑through.
• Lead vendor‐related operational workflows, including onboarding, renewals, customer concerns, and issue resolution, ensuring timely and compliant outcomes.
• Evaluate initiatives through cost, risk, and impact analysis; prioritize work across competing demands and surface clear recommendations and trade‑offs.
• Develop clear, compelling presentations and written materials that tell the program story, support decision‑making, and align stakeholders.
• Communicate progress, risks, and outcomes effectively to senior leaders, translating operational detail into clear, actionable insight.
• Continuously improve processes, tools, and operating models to reduce friction and scale fleet operations across the eBay enterprise.

• Bachelor’s degree or equivalent practical experience in business, technology, finance, or a related field.
• Five or more years of experience in program management, technology operations, or business operations.
• Demonstrated experience leading complex, cross‑functional programs and driving execution in matrixed organizations.
• Ability to move work forward in ambiguous environments with effective analytical thinking.
• Excellent written and verbal communication skills, including experience crafting and delivering executive‑level presentations.

• Experience working within large‑scale technology or engineering organizations.
• Demonstrated skill in persuading others without direct control and uniting cross‑functional groups around common goals.
• Experience collaborating with Legal, Infosec, Privacy, Procurement, or Risk teams.
• Familiarity with enterprise planning and workflow tools such as Jira, Service Now, Ariba, or similar platforms.
• Strong storytelling and presentation creation skills, with the ability to transform complex topics into clear narratives.

Base pay range: $83,200 – $146,900. Compensation may vary by location, skills, and experience. Additional elements may include target bonus and restricted stock units, along with a full range of medical, financial, and other benefits.

Equal Opportunity Employment Statement: eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. For accommodation requests, contact

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