Coordinator III, GIS

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Interested in applying your GIS skills to projects that directly impact transit operations and rider experience?

The Geographic Information System (GIS) Coordinator III reports to the Manager, Technology Systems, Enterprise Applications & Data Services. This position requires highly technical expertise to coordinate the development, maintenance and implementation of computerized Enterprise GIS. Plan and manage the technical activities required to customize, test and implement Enterprise GIS improvement projects. This role is responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems and providing timely communication and service.

• Enterprise GIS Management:
  Oversee the development, maintenance, implementation, training, and support of Enterprise GIS hardware, software, and related tools.
• Team & Vendor Leadership:
  Oversee GIS team members, consultants, contractors, and interns; provide technical leadership on projects and collaborate with technology vendors and implementation partners.
• Policy & Compliance Oversight:
  Develop, maintain, and enforce GIS and spatial data usage policies, procedures, strategic plans, and IT standards; ensure compliance with licensing, security, and best practices.
• Data Acquisition & Integrity:
  Gather, analyze, document, and maintain spatial datasets and databases from diverse sources (census, field observations, imagery, maps); ensure data integrity and resolve interface issues.
• Mapping & Visualization:
  Create and maintain maps (base maps, service area maps, etc.) in collaboration with internal departments; compile geographic data for agency needs.
• Stakeholder Engagement:
  Interface with local city, county, and regional agencies to standardize GIS data; represent the organization at national, state, and local levels.
• System Administration & Security:
  Proactively manage system performance, updates, patches, and alerts; lead efforts in system security, risk assessments, disaster recovery planning, and backup verification.
• Procurement & Licensing:
  Assist with procurement documentation for systems, licenses, and maintenance; manage renewals to ensure compliance and uninterrupted operations.
• Training & Documentation:
  Develop technical/user documentation, train users, and promote system adoption; act as an advisor for technology solutions across business areas.
• Reporting & Continuous Improvement:
  Provide periodic management reports; research emerging technologies; follow change management processes; conduct testing during implementations and upgrades.
• Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
• Perform other duties as required and/or assigned in support of the Capital Metro Strategic Goals and the IT Vision, Mission, and Objectives aligned to these goals.

• Bachelor’s degree in Computer Science or related field. Related experience may substitute on a year-for-year basis for educational requirements up to four (4) years.
• Six (6) years progressive experience in implementation and/or management of geospatial technology, including three (3) years of experience using Safe Software’s FME (Desktop & Server), and three (3) years’ experience using Esri’s suite of GIS Software
• Experience with direct end user support in a customer service role.

• Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
• Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
• Ability to work in team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close…