Operational Marketer​/Writer

Open Role:
Operational Marketer / Writer

Higher Order Capital is an institutional investment firm that transforms resilient businesses through applied AI and systematic automation. We combine proven operational expertise with sophisticated technology enablement to accelerate value creation. Our portfolio companies achieve sustainable competitive advantages by deploying practical automation solutions at institutional scale.

As an Operational Marketer / Writer on our Command team, you'll be instrumental in documenting and refining the messaging, processes, and playbooks that form the foundation of our automation strategy. You'll create the essential content assets that power our AI systems and keep our knowledge base current and effective.

This role serves as the critical bridge between our technical implementations and their communication both internally and externally. You'll document successes, maintain our message architecture, build prompt libraries, and share our learnings with the world through Automata, our technical blog.

You'll develop and maintain comprehensive documentation for our automation playbooks, ensuring they remain accessible, current, and valuable. Working closely with our technical teams, you'll translate complex concepts into clear, actionable writing that serves as the foundation for our AI implementations.

A significant part of your role involves crafting effective prompt strategies and libraries that enable our AI systems to perform at their best. You'll document processes meticulously, capturing the subtle nuances that make our approach successful and ensuring this knowledge transfers effectively across our organization.

When forward deployed to portfolio companies, you'll help establish their message architecture and content strategy, ensuring alignment with automation initiatives. Throughout all your work, you'll maintain a consistent voice that reflects Higher Order Capital's vision of technology as a tool for human empowerment.

At Higher Order Capital, we believe exceptional communication is fundamental to our success. In this role, you'll serve as the standard-bearer for clear, compelling communication across our organization. We expect you to craft narratives that illuminate complex automation concepts for diverse audiences—from technical specialists to portfolio company executives to the broader business community. This means maintaining meticulous documentation standards, developing clear messaging frameworks, and ensuring knowledge transfers effectively across teams.

While strong writing skills are essential, your instinct to communicate with peers is primordial—we value those who naturally share insights, seek input, and foster collaboration through continuous dialogue. When approaches need refinement—as they inevitably do—we value those who can articulate challenges precisely and frame solutions constructively. Your ability to capture subtle technical nuances while maintaining engaging, accessible prose will be essential in building trust with stakeholders and establishing Higher Order Capital as a thought leader in applied automation.

We seek a writer with exceptional clarity of thought who can distill complex technical concepts into accessible, engaging content. You should have a passion for technology and its practical applications in business, with a particular interest in how AI and automation are transforming operations.

Your writing should demonstrate versatility across different formats—from technical documentation to compelling blog posts—while maintaining consistent quality and voice. You should be naturally curious about how things work and able to ask insightful questions that uncover the information needed to create comprehensive documentation.

• Exceptional writing skills with samples demonstrating clarity, engagement, and versatility
• Experience creating technical documentation, process guides, or playbooks
• Demonstrated facility with AI tools, particularly in content creation and refinement
• Understanding of prompt engineering principles and experience building prompt libraries
• Bachelor's…