SkillBridge - Fleet Ops Program Manager

At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day.

We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

This position is offered exclusively through the Department of Defense Skill Bridge program and is open only to members who are approved and eligible to participate in Skill Bridge. Candidates must be within their approved transition window and able to commit to a full-time apprenticeship period in alignment with program requirements.

In order to be considered, you must be Skill Bridge eligible.

The Fleet Operations Program Manager role at eBay presents an outstanding opportunity to lead enterprise programs that bring structure, governance, and operational rigor to our technology capabilities. This position focuses on driving execution, building scalable operating models, and ensuring that complex, cross‑functional initiatives progress seamlessly across the organization.

As an essential link between teams, the Program Manager will unite people around common goals, provide clarity in uncertain situations, and keep planning, implementation, and communication aligned. Success in this position demands strong ownership, a preference for action, clear communication, and the skill to simplify complexity into actionable results.

• Own and drive fleet operations programs supporting technology onboarding, asset lifecycle management, and retirement across eBay’s technology ecosystem
• Establish and run planning and execution rhythms, including annual planning, quarterly forecasting, operating reviews, and ongoing program tracking
• Build, document, and operationalize playbooks, processes, and governance models that enable consistent execution across teams
• Foster cross‑functional collaboration by working alongside Engineering, Legal, Infosec, Privacy, Third Party Risk, Finance, and Procurement teams
• Identify problems early, remove blockers, and keep work moving forward through proactive decision‑making and follow‑through
• Lead vendor‑related operational workflows including onboarding, renewals, customer concerns, and issue resolution, ensuring timely and compliant outcomes
• Evaluate initiatives through cost, risk, and impact analysis, prioritize work across competing demands, and surface clear recommendations and trade‑offs
• Develop clear, compelling presentations and written materials that tell the program story, support decision‑making, and align collaborators
• Communicate progress, risks, and outcomes effectively to senior leaders, translating operational detail into clear, actionable insight
• Continuously improve processes, tools, and operating models to reduce friction and scale fleet operations across the eBay enterprise

• Bachelor’s degree or equivalent practical experience in business, technology, finance, or a related field
• Five or more years of experience in program management, technology operations, or business operations
• Demonstrated experience leading complex, cross‑functional programs and driving execution in matrixed organizations
• Demonstrated ability to move work forward in ambiguous environments with effective analytical thinking
• Excellent written and verbal communication skills, including experience crafting and delivering executive‑level presentations

• Experience working within large‑scale technology or engineering organizations
• Demonstrated skill in persuading others without direct control and uniting cross‑functional groups around common goals
• Experience collaborating with Legal, Infosec, Privacy, Procurement, or Risk teams
• Familiar…