UI​/UX Designer; Local

Position: UI/UX Designer

Location:

Austin, TX 78751 (Hybrid – 3 Days Onsite, 2 Days Remote)

Onsite days:
Mondays, Tuesdays, and Thursdays

Duration: 12 Months (with possible extension)

Description:

The role of UI/UX designers is central to improving accessibility, usability, and responsiveness of the HHSC eligibility systems.

• Lead user research initiatives and journey mapping to gain deep insights into user interactions and identify opportunities for optimization.
• Develop wireframes, prototypes, and visual hierarchies in accordance with established accessibility guidelines and branding standards.
• Collaborate with cross-functional teams to apply industry best practices in UI/UX design.
• Engage in discovery workshops, feedback sessions, and sprint planning to ensure design decisions are aligned with business objectives.
• Employ a comprehensive suite of tools—including Figma, Adobe XD, Sketch, and Hotjar—and implement usability testing, responsive design, and SEO optimization strategies.
• Design interfaces for systems that incorporate Artificial Intelligence or Machine Learning, with a focus on explainable AI (XAI) and human-AI interaction principles.
• Design for complex business logic and regulatory requirements, particularly in domains like government services, healthcare, or finance.
• Develop data visualizations to present complex data and AI insights clearly.
• Advocate for user-centered design principles; communicate effectively with cross-functional teams and stakeholders.
• Ensure accessibility by applying WCAG and other accessibility guidelines.
• Bonus:
  Experience with eligibility determination systems or similar rule-based, data-intensive applications.

• 4 years — Hands-on experience designing user interfaces and experiences for enterprise systems (wireframes, prototypes, visual hierarchies) using tools like Figma, Adobe XD, and Sketch.
• 4 years — Collaboration with technical and non-technical teams, translating business needs into intuitive design solutions that meet accessibility and branding standards.
• 4 years — Application of UX design principles (hierarchy, contrast, alignment) to create responsive and accessible web and mobile interfaces.
• 4 years — Experience creating wireframes and prototypes that support agile development cycles, including sketch-to-visual fidelity transitions.

• 5 years — Experience designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture.
• 3 years — Facilitate design workshops and feedback sessions with stakeholders to ensure alignment with business goals and user needs.
• 3 years — Bachelor’s degree in graphic design, Human-Computer Interaction, Computer Science, or related field. Equivalent experience may be substituted.
• 3 years — Strong multitasking skills with the ability to manage multiple design streams across concurrent work efforts.

Address: 10015 Old Columbia Road, Suite B 215, Columbia, MD 21046