TAHC - Systems Administrator III

Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of 25B – Information Technology Specialist, IT – Information Systems Technician, 275 – Information Systems Technician, 0651 – Cyber Network Operator, 3D0X2 – Cyber Systems Operations or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.

Additional Military Crosswalk information can be accessed at: http://(Use the "Apply for this Job" box below). Crosswalk/

Your Skills. Our Mission. Stronger Together at TAHC! Start your career at the Texas Animal Health Commission as we work together to protect the livestock industry. Whether you’re looking to begin your career, apply your current skills and experience, or explore opportunities to innovate, we encourage you to apply! At TAHC, we promote a culture of teamwork, open communication, transparency, and a commitment to educating the public while safeguarding Texas livestock.

Join us and make a difference—because protecting Texas agriculture starts with you!

Performs complex (journey-level) systems administration work reporting to the Director of IT. Work involves maintaining the configuration and operation, and reliability of systems and installing and upgrading computer components and system software. Maintains the agency’s information technology infrastructure and is a member of the IT Helpdesk. Supports and troubleshoots field equipment including computers, smartphones, printers, handheld devices, scanners, and more. Develops end-user training and provides additional training to employees located across the state.

Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

• Maintains workstation/server data integrity by using appropriate software and hardware solutions along with implementing a schedule of backups for data archiving.
• Studies existing information processing systems to evaluate effectiveness and develop new systems to improve production or workflow as required.
• Shares Windows server administration, maintenance, installation, and monitoring duties.
• Configures automation routines using scripting and other.
• Analyzes, troubleshoots, and resolves system hardware,, and networking issues.
• Provides support and helps maintain MS Windows servers, networked computers, Windows desktops and applications as well as agency telecommunication systems.
• Shares primary operations and technical support responsibilities with IT Helpdesk team.
• Provides support for agency computer hardware and software issued to employees.
• Initiates new telecom services, telecom disconnects, and maintains telecom databases.
• Maintenance of the agency’s telecommunications systems.
• Coordinates IT Procurement/Renewal of services with the purchasing department.
• Provides after-hours Help Desk coverage on a rotating basis.
• Deploys equipment at regional offices.
• Performs other duties as assigned.

• Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field.
• One (1) year experience in computer system administration, network administration, or technical support helpdesk in an open system, multi-platform environment.
  • Preferred:
    CompTIA A+, Microsoft Certifications (Enterprise Desktop Support Technician, Enterprise Desktop Administrator, Technology Specialist, Solutions Associate).
  • Additional experience may substitute for education on a year for year basis.

Knowledge of telephone VOIP systems such as Avaya;
Experience working on a technical support team and working on projects with others while also able to work independently when needed;
Experience scripting using Power Shell or other scripting language;
Experience in administering, troubleshooting, installing, and configuring Windows servers and its DHCP, DNS, File, Print, and NP/AS Services;
Experience in troubleshooting, installing, and configuring PC hardware and software, including latest versions of Windows
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