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Technical Support HelpDesk/Support

Frontline Product Advocate & Customer Troubleshooter

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Zello
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading communication platform in Austin seeks a Product Advocate to provide customer support and technical troubleshooting. This role involves assisting new and existing customers via phone and email, capturing customer insights, and helping with account setup. Ideal candidates should have excellent customer management skills, a technical understanding of products, and a college degree. The company offers competitive pay, flexible schedules, and benefits designed for well-balanced employees.
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