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IT Service Desk Analyst - First-Line Tech Support
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-01-02
Listing for:
Capgemini
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A global consulting firm is seeking a technical support specialist in Austin, Texas. The role involves providing first-tier technical support to customers, troubleshooting hardware and software issues, and educating users on solutions. Candidates should have an Associate's degree in Information Technology and 2-4 years of relevant experience, along with strong communication and customer service skills. This position is integral to ensuring effective IT support and customer satisfaction.
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