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Service Desk Analyst — Austin IT Support & Troubleshooting

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Capgemini
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A global consulting firm in Austin, TX is looking for a Service Desk Analyst to provide first tier technical support. The role involves troubleshooting IT issues, educating customers, and managing incident responses. The ideal candidate will possess an Associate's degree in IT or a related field along with solid customer service skills and a foundational knowledge of IT operations. This position requires a detail-oriented individual who can work effectively within a team in a fast-paced environment.
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