Innovation and Technology Network Manager

Work Performed

Typical duties may include, but are not limited to, the following:

• Develop and implement project plans to accomplish work group objectives, assign work, and monitor performance.
• Take action in the full range of formal personnel activities and provide contract oversight in conjunction within the Innovation and Technology Department.
• Provide subject matter expertise in highly complex mission critical enterprise-wide systems which require expertise in multiple industry areas.
• Prepare, negotiate and present budget and other funding proposals; monitor expenditures and operate within budget allocation.
• Develop strategic plans and implement operational plans to provide information technology infrastructure to support the City’s Department business goals; and oversee one or more of the following technical areas:
  Enterprise Applications or Enterprise Project Manager Applications, Networking, and Data Center Operations.

When assigned to Networking:

• Plan, coordinate and supervise activities of a complex communications infrastructure, including radio, microwave and wireless communications, voice services, including WAN/LAN technology, switches, routers and fiber optics, and supporting management applications.
• Plan, coordinate and supervise activities of over 1,000 security cameras.
• Establish schedules and internal controls to meet deadlines.
• Manage city-owned or leased equipment and line and service installation and expansion.
• Identify areas for improvement and implement and maintain new or improved services to meet changing technical and customer requirements.
• Review, evaluate and recommend telecommunications hardware and software packages.

• Education:
  
  A master's degree in computer science, information systems or public/business administration.
• Experience:
  
  Three years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing, and implementing information system programs and projects, including one year of supervisory experience.

• Education:
  
  Bachelor's degree from an accredited college or university with major coursework in computer science, information systems, electronics engineering, voice/data communications, public/business administration or a related field.
• Experience:
  
  Four years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing and implementing information system programs and projects, including one year of supervisory experience.

• Education:
  
  Associate of Arts degree from an accredited college or university with major coursework in computer science, information systems, electronics engineering, voice/data communications, public/business administration or related field.
• Experience:
  
  Six years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing and implementing information system programs and projects, including one year of supervisory experience.

• Education:
  
  Equivalent of the completion of the twelfth grade.
• Experience:
  
  Eight years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing and implementing information system programs and projects, including one year of supervisory experience.

Necessary Special Requirement:
When assigned to the Police Department, must be able to successfully pass an extensive police background.

• Enterprise Networking Mastery:
  Deep expertise in WAN/LAN design, routing protocols BGP, OSPF, MPLS, advanced switching, VLANs, SDN, and traffic engineering for large-scale, multi-data center environments.
• Network Security Leadership:
  Strong background in firewalls, IDS/IPS, Zero Trust architecture, VPN/SASE, and compliance with government standards CJIS, NIST, ISO.
• High Availability & Resilience:
  Skilled in designing redundant, fault-tolerant topologies with clustering, load balancing, disaster recovery, and business continuity for mission-critical city services.
• Complex Systems Integration:
  Experience managing municipal communications radio, voice, wireless, IoT, smart city networks, and secure interagency/public connections.
• Data Center & Cloud Networking:
  Proficient with virtualization, storage fabrics, hybrid cloud interconnectivity, and enterprise monitoring automation tools Solar Winds, Cisco DNA, Ansible.
• Strategic Capacity Planning:
  Ability to forecast growth, optimize carrier contracts, enforce SLAs, and ensure scalability for a 3000-employee, 325k-citizen environment.
• Leadership &
  
  Collaboration:
  
  Effective communicator who can explain advanced networking concepts to executives and council members, while mentoring IT staff and coordinating with city departments.
• Innovation & Future-Readiness:
  Forward-thinking approach to adopting emerging trends SD-WAN, 5G,…