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IT Service Desk Analyst - First-Line Tech Support

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Capgemini
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Position: IT Service Desk Analyst I - First-Line Tech Support
A leading global consulting firm seeks candidates for a first tier technical support role in Austin, TX. This position involves directly responding to customer inquiries, troubleshooting IT issues, and maintaining effective communication. Applicants need an Associate's degree in IT and 2-4 years of relevant experience. Candidates should have strong technical troubleshooting skills and an ability to keep calm under pressure.

The company values diversity and inclusion within its workforce.
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