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Senior Escalation Engineer - Network & Automation

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Cisco Systems
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    Systems Engineer, Technical Support
Job Description & How to Apply Below
Position: Senior Escalation Engineer - Real-Time Network & Automation
A leading technology firm in Austin, Texas is seeking a Customer Engineer to provide advanced technical expertise and support to customers. The candidate will lead the creation of technical documentation, partner with product teams, and be responsible for troubleshooting complex issues. Ideal candidates should have a Bachelor's degree in Computer Science with 5-8 years of customer-facing experience and strong problem-solving skills.

This role offers competitive compensation and benefits.
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Position Requirements
10+ Years work experience
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