IT Administrator

About Us – Terminal Industries

At Terminal, we believe the logistics yard is the last great untapped frontier in supply chain technology — a space still run on clipboards, radios, and guesswork. Yet these yards move the trucks, trailers, chassis, and containers that power global commerce. Unlocking their data isn’t just a nice‑to‑have — it’s the key to efficiency, sustainability, and growth across entire supply chains.

That’s why we’re building the world’s first AI‑powered Yard Operating System (YOS), a platform that digitizes, automates, and orchestrates everything that happens in the yard. Powered by our Terminal Vision Engine and best‑in‑class machine learning, we give operators real‑time visibility, intelligence, and control to slash dwell times, eliminate phantom costs, and boost throughput.

The result? Safer, smarter, faster yards, and the chance to redefine a trillion‑dollar industry from the ground up. Backed by top‑tier investors and partnered with leading global logistics companies, we’re not just solving problems, we’re creating the category standard.

Joining Terminal means joining a team that’s rewriting the rules of modern logistics. If you want to make a visible impact on how goods move around the world — and be part of a high‑growth company with bold ambitions, this is your chance.

We are seeking a skilled IT Administrator who will support Terminal’s core IT systems and day‑to‑day operations, with a primary focus on user support, device management, SaaS administration, and access management. This role is hands‑on and execution‑oriented, ensuring employees have reliable access to tools, devices, and systems while following established security and compliance practices.

• Configure and support SSO (SAML/OIDC) and SCIM provisioning for company SaaS tools.

• Manage employee access lifecycle, access hygiene, and internal tooling access requests.

• Administer macOS devices via MDM, including OS updates, security policies, and software deployment.

• Support SOC 2 operations, including evidence collection, vendor security reviews, and security training tracking.
  Maintain reliable operation of core IT systems, including Google Workspace, Slack, Atlassian, and DNS.

• Support office infrastructure (networking, access control, A/V) and respond to day‑to‑day IT issues.

• Build or maintain simple scripts and automations to reduce manual IT work.

• Must be based in Austin, TX.
• 3–5 years of experience in IT systems administration or corporate IT.
• Hands‑on experience with SSO, identity providers, and user provisioning.
• Experience managing macOS devices using an MDM platform.
• Familiarity with SOC 2 or similar security/compliance programs.
• Working knowledge of networking fundamentals (DNS, DHCP, Wi‑Fi).
• Comfortable troubleshooting technical issues and learning new systems quickly.
• Strong ownership mindset and good operational judgment.
• Experience in a startup or fast‑moving environment.

Joining the Terminal team means being part of a dynamic, innovative environment where your work directly impacts the future of logistics and the global supply chain. You will work closely with a team of experts passionate about operational excellence and technological innovation. We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth.