IT Business Analyst

Job Title: Information Technology BA II
Functional

Title:

IT Business Analyst
Agency: Health & Human Services Comm
Department: Regulatory Services Appl FCL
Posting Number: 11892
Closing Date: 03/05/2026
Location: Austin, TX, 78751
Position Type: Full time, Regular, Exempt, Day Shift, 40 hours/week
Salary Range: $5,098.66 - $7,600.00 Monthly
Telework: Eligible
Travel: May be required
Job Location Address: 701 W 51ST ST, Austin, TX 78751

Under the general supervision of the Child Care Regulations Enhancement and Release Manager, this position performs complex business analysis work. The work involves coordinating the gathering, development, and documentation of business requirements, analyzing requirements management methodology, identifying issues and risks on projects and initiatives, developing test cases, providing training on projects and business processes, and communicating business processes and workflow diagrams.

• Coordinate data gathering, development, and documentation of business requirements.
• Analyze requirements management methodology, identify issues and risks, and develop test cases.
• Provide training, technical input, and communication of business processes and workflow diagrams.
• Document business processes, identify inefficiencies, and create process models using Visio or Lucid chart.
• Assist customers on software/hardware purchases, review justifications, and recommend approval/disapproval.
• Lead high‑level requirements meetings, resolve conflicting business and technical requirements.
• Develop and validate user acceptance testing (UAT) plans and test cases.
• Monitor assignments, report status/risks, and provide corrective action plans.
• Participate in project teams delivering IT solutions, promoting productivity and efficiency.

• Analyze and document requirements management methodology, develop business and user requirements (30%).
• Facilitate the requirements management process across the SDLC, lead meetings, develop estimates (30%).
• Communicate technical business processes verbally and via workflow diagrams (15%).
• Monitor assignments, report status/risks, review architecture and security, and provide guidance (10%).
• Participate in project teams, promote efficiency, and educate stakeholders (10%).
• Other duties as assigned, including disaster response or COOP activation (5%).

• Facilitation techniques, effective management principles, and SDLC methods.
• Process improvement methods, project management principles, and practices.
• Business and requirements analysis, Agile SDLC, and translation of requirements into user stories.
• Requirement elicitation, communication of complex design, and drafting business cases.
• Data analysis tools such as SQL and Excel.
• Excellent verbal and written communication and presentation skills.
• Planning, follow‑through, customer service, test script development, and UAT conducting.
• Analysis of systems, processes, procedures; writing and revising standards.
• Explaining abstract concepts to diverse audiences.
• Consensus building, ambiguity management, problem solving, and teamwork.
• Process modeling, workflows, and diagrams using Visio or Lucid chart.

• Graduation from a four‑year college or university with major coursework in business, communications, computer science, information systems, or a related field.

• Appropriate experience with complex enterprise‑wide applications and writing epics, user stories, acceptance criteria (up to four years of experience may substitute education on a year‑for‑year basis).

“N/A”

All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified. In compliance with the ADA, HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.

Applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work.

This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Benefits include 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, and numerous opportunities for career advancement. Details can be found on the Benefits of Working at HHS webpage.

Selected candidates must be legally authorized to work in the U.S. without sponsorship and must be willing to work from an HHS office located in Austin as designated by the hiring manager.