Senior Technical Writer

Technical Writer

• Responsibilities
  • Develop and maintain user and technical documentation and project process documentation that support agency initiatives.
  • Understand the user’s view of applications and/or technology and put procedures in a logical sequence.
  • Provide expertise on technical concepts of applications and/or user groups and structuring procedures in a logical sequence.
  • Write a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
  • Coordinate the display of graphics and the production of the document.
  • Work with cross‑functional teams and an outside vendor to support the implementation and integration of third‑party systems with custom applications and processes already in place.
• Qualifications
  • Experience working as a technical writer on technology projects to produce detailed documentation.
  • Experience in business analysis, data analysis, or process improvement.
  • Experience managing and assisting with the documenting of requirements for IT and business solutions that will meet program and user needs.
  • Ability to translate complex data and business requirements into actionable insights and reports.
  • Experience working complex projects throughout all development phases.
  • Excellent verbal and written communication skills for engaging stakeholders.
  • Proven ability to work projects, ensuring timely completion within budget.
  • Strong analytical skills with attention to detail.
  • Proficiency in SQL, Excel, and data visualization tools such as Power BI or Tableau.
  • Experience in Agile development and backlogs.
  • Experience working in higher education, financial, or government systems.

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Information Technology