Director, GTM Technology Operations and PMO

We are seeking an exceptional Director, GTM Technology Operations and PMO
, to drive operational excellence and strategic initiatives, in GTM Systems, Data and Process organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class services that power Procore’s growth.

In this role, you will be driving the operational arm of the GTM Technology function through rigorous oversight, leading the cross-functional program management of our most critical GTM initiatives. You will act as the bridge between technical execution and business outcomes, ensuring we aren't just delivering features, but delivering business value.

This opportunity can work remotely from any US location, and we are looking for someone to join us immediately.

• Act as a Strategic Partner & Cross-Functional Orchestration: Collaborate with IT delivery leads across Sales, Alliances, Marketing, Finance, and Product. You will align GTM technology priorities to business goals, ensuring cross-functional execution is consistent, on track, and transparent.
• Launch High-Impact Initiatives: Launch and scale strategic programs that accelerate revenue growth and strengthen GTM application delivery capabilities. You will partner with delivery leads to ensure rigorous prioritization and high-performance execution.
• Executive Counsel: Provide executive-level counsel and support through briefing materials, agenda setting, strategic communications, and program orchestration. You will serve as the primary liaison to executive stakeholders, translating technical progress into business impact.

• Own the "Business of IT": Own departmental budgets, OKRs, and utilization metrics. You will drive financial discipline, proactive performance management, and alignment to company objectives, ensuring we are tracking towards the business outcomes our technology initiatives are driving.
• Budget Management:
  Own the GTM Technology departmental budget. Oversee forecasting, variance analysis, and software licensing optimization to ensure fiscal responsibility.
• Establish Operating Rhythms: Design and maintain operating rhythms (status reports, QBRs, planning sessions) that drive accountability, transparency, and executive alignment across the organization.
• Architect Scalable Frameworks: Architect scalable operational frameworks and lead continuous improvement initiatives to enhance efficiency, enable KPI-driven decision-making, and optimize resource allocation.

• Outcome-Based Metrics & Executive Reporting: Define and implement metrics that measure business outcomes (e.g., revenue velocity, efficiency gains) over mere technical outputs. Create dashboards and deliver regular executive reporting to communicate portfolio health, value realization, and ROI to C-suite and VP-level leaders.
• Cross-Functional Delivery Oversight: Review delivery across Lead-to-Cash systems (CRM, CPQ, Billing, Analytics, and downstream integrations) to ensure seamless operations, trusted data, and transparency across GTM teams.
• Consulting Mindset & Transformation Agent: Identify and resolve GTM process inefficiencies using a consulting mindset to deliver scalable, data-driven solutions with speed and precision. You will act as a transformational agent
  , bringing an enterprise mindset to scale our processes as Procore grows.
• Change Management: Lead the organizational and cross-functional change management strategy for complex rollouts, ensuring that engineering outputs result in high user adoption and minimal disruption.
• Team Leadership: Recruit, mentor, and lead a high-performing team of Program Managers, Scrum Masters, and IT Operations Analysts, fostering a culture focused on business outcomes through technology
  .

• Bachelor's degree in Business Administration, Operations Management, Computer Science, or a related field (MBA preferred).
• 15+ years of progressive leadership experience in technology operations, program management, and/or business transformation at enterprise…