Senior Solutions Engineer

About Circuit

Circuit is building the world's first manufacturing-focused AI knowledge and workflow platform. Our mission is to help industrial and manufacturing enterprises transform how they sell, support, and collaborate with their dealer, distributor, and customer networks by turning complex product data and documentation into actionable, intelligent workflows—from partner enablement to CPQ to technical support. We’re helping some of the world's most respected OEMs and industrial companies work smarter in the AI era.

As our Solutions Engineer, you’ll be embedded directly with the Sales team as the technical expert who brings the product to life for prospective customers. You will design and deliver tailored demos, guide technical discovery, and translate customer requirements into actionable inputs for Product and Engineering. You’ll serve as a trusted technical advisor to customers and an internal bridge across Sales, Product, and Engineering.

This is not a typical presales role. You will be hands‑on with the product, building Circuits, configuring environments, working with real manufacturing documents, and pressure‑testing the platform as a power user. You’ll also participate in shaping the roadmap by channeling customer insights, identifying gaps, and validating new features in collaboration with Product.

In your first year, you will have built a repeatable demo engine, contributed directly to major enterprise wins, shaped the technical requirements for new product capabilities, and become an expert in how real manufacturers can deploy Circuit to transform their workflows.

• Build, customize, and deliver high‑impact demos tailored to customer workflows, data, and industry use cases.
• Serve as the technical authority during customer calls, addressing questions on architecture, integrations, AI capabilities, permissions, and deployment.
• Lead technical discovery to define requirements across data, documents, workflows, and integrations.
• Translate customer needs into solution designs using Circuit’s platform components.
• Define technical success criteria for POCs and pilots and guide the technical win strategy.
• Evaluate customer data, documents, and workflows to identify high‑value applications of Circuit.
• Provide structured customer feedback, user stories, and clear technical requirements to Product and Engineering.
• Validate new features, identify gaps, and communicate recurring solution patterns and blockers.
• Create and maintain demo environments, Circuits, and example datasets to support sales cycles.
• Use the platform as a daily power user to identify bugs, UX friction, and workflow improvement opportunities.
• Collaborate with Product and Engineering to refine usability, performance, and feature completeness.
• Support onboarding and early implementation during POCs and provide best practices on data structure, deployment, and workflow optimization.
• Ensure smooth handoff to Customer Success for long‑term adoption.
• Develop reusable demo templates, documentation, solution patterns, and internal presales playbooks.

• 6–9+ years of experience in Sales Engineering, Solutions Engineering, Technical Presales, Application Engineering, or adjacent fields.
• Strong technical foundation—ability to understand APIs, data structures, system architectures, and AI‑driven workflows.
• Demonstrated ability to build and deliver tailored demos or proof‑of‑concept environments.
• Experience translating complex customer requirements into clear product or engineering inputs.
• Comfortable presenting to both technical and business stakeholders, from engineers to executives.
• Experience working with enterprise SaaS, AI systems, manufacturing tools, or technical documentation.
• Hands on experience using, working with, and integrating into ERP systems (SAP, Netsuite, Epicor, Infor, Microsoft Dynamics).
• A builder mentality—you iterate quickly, think in systems, and see customer challenges as opportunities to create solutions.
• High proficiency using AI tools for research, prototyping, and accelerating workflow development.

• Excellent communication skills and ability to guide customers through complex…