Critical Accounts Manager MBA; Intern

Position: Critical Accounts Manager MBA (Intern) - United States
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Applications are accepted until further notice.  

** Meet the Team*
* When you work with Cisco's Customer Assurance Program (CAP), you'll join a highly empowered, collaborative team who is passionate about the customer and Cisco. You will be exposed to key executives, business leaders with vision, diverse problem solvers, and remarkable technical talent. You will establish relationships and develop an outstanding network across Cisco that gives you an outstanding perspective and support to get things done.

All of this at the #1 ranked Best Company to Work For.

** Your Impact*
* This role is core to CAP, the highest level of customer concern  Managers work cross-functionally to align the organization and resolve the most critical and sophisticated customer partner concerns. With sponsorship and support from executive leadership, CAP leads issue resolution, risk mitigation and is the ultimate owner of assuring customers' confidence in Cisco.

This is an opportunity to help address some of Cisco's toughest and most urgent challenges. The CAP team is looking for a collaborative, highly empowered, problem-solver who can be responsible for the resolution of technical, operational, organizational, and/or relationship challenges and drive substantial and long-term business improvements.

In this role you will partner with cross-functional, multi-cultural, and geographically dispersed teams to:

Analyze & define large and sophisticated business problems through team member engagement and data analysis.

Translate problem definition & analysis into a formal program structure.

Assemble and lead cross-functional teams. Hold the teams accountable to the development and delivery of action plans tailored to the specific business or customer challenge.

Align executive collaborators who may have varying business priorities.

Develop and deliver executive communications throughout the lifecycle of the program/project to ensure alignment across the organization.

** Minimum Qualifications*
* + Currently enrolled in an MBA program or a related graduate-level business program.

+ Core MBA coursework in areas such as marketing, finance, strategy, and management

+ Leadership experience in academic or professional settings

+ Strong business, technical, and financial acumen

+ Able to legally live and work in the country for which you're applying, without visa support or sponsorship

** Preferred Qualifications*
* + The ability to define, develop, implement, and lead successful programs and turnaround plans.

+ Experience in leading people through adventurous situations and navigating ambiguity.

+ Mediation, arbitration, and negotiation skills to resolve conflicting views and set team direction.

+ A proven track record to communicate openly and articulate plans in appropriate detail to executives, management, and individual contributors as well as customers and partners.

+ Dynamic, upbeat, and enjoy working on new projects and with new teams.

** Why Cisco?*
* At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

** Message to applicants applying to work in the U.S. and/or Canada:*
* Individual pay is determined by the candidate's hiring location, market…